UGBA 105 Midterm1 question & answers graded A+

UGBA 105 Midterm1Components of Emotional Intelligence - correct answer 1. Self Awareness 2. Self Regulation 3. Motivation 4. Empathy 5. Social Skill Bounded Awareness - correct answer failure to see what we're not looking for Anchoring - correct answer Overweighting starting points insufficient adjustment Confirmation Bias - correct answer Seeing and seeking what we expect to see Combatting Confirmation Bias (6) - correct answer 1. Ask what info you don't have 2. Search for disconfirming info 3. Get to the bottom of "gut" feelings 4. Be self-aware of distortions 5. Be strategic about deliberation 6. Acknowledge uncertainty/self-doubt Group Decision Making Processes - Best Processes - correct answer 1. Decide how to decide 2. Get info on the table before vote/preference 3. "Problem Solving" rather than judgement 4. Leverage team value 5. Cultivate norm of constructive disagreement Lies Revealed through Facial Expression - correct answer 1. Lip Bite 2. Lip Press 3. Inconsistent Emotion (Fear while angry) 4. Contempt expression 5. Duping Delight (Smile) Lies Revealed through Speech Patterns - correct answer 1. Pause/Hesitation 2. Stammer/Stutter 3. "Uh, um, ah" 4. Improbable word combos 5. Rise in vocal pitch Lies Revealed through Body Language - correct answer 1. Any deviation from baseline behavior 2. Postural shift 3. Shoulder shrugging 4. Shaking head yes when saying no 3 Deception Takeaways - correct answer 1. Inappropriate Emotion 2. Odd speech 3. Inconsistent Body language Pfeffer - 6 Myths about compensation - correct answer 1. Labor rate and labor cost are the same thing 2. You can lower labor costs by cutting rates 3. Labor costs represent a significant proportion of total costs 4. Low labor costs are a potent and sustainable weapon 5. Individual pay incentives improve performance 6. People work for money