PHR - Commonly Missed Questions with correct answers

Function(s) controlling the liability insurance expense - Answer An expense often managed by the accounting or finance function, and not a standard expense under the control of the head of HR functions. Standard expenses under the control of the head of HR functions. - Answer Salaries, payroll taxes, benefits, equipment and supplies, repairs and maintenance, training and development (for HR team), travel, professional services, outsourced services (HRIS, payroll, etc.) The "skill set of the labor force population" - Answer An example of Porter's Economic Force. It has the strategic benefit of providing the ability to define the skill sets of future labor, resulting in a qualified workforce. Porter's five forces that drive the need for corporate responsibility efforts (and examples of each) - Answer Political/Legal (American labor laws), Economic (skill set of the labor force population), Social (sustainability, disaster response, corporate governance), Technology (worker privacy, security of confidential info), Competition (the global market, quality vs. production costs, the values of suppliers). A physical symptom indicative of the exhaustion stage of stress. - Answer Headaches The three stages of stress (and their symptoms) - Answer 1. Arousal: teeth grinding, insomnia, irritability, anxiety, forgetfulness, inability to concentrate. 2. Resistance: fatigue without cause, mood swings, social withdrawal, resentment, indifference, defiance, procrast