EMERGENCY MEDIAL DISPATCH |61 QUESTIONS FULLY SOLVED & UPDATED 2024.

explain the EMD's in the patient care chain? 1-Imediate recognitioon of emergency response activation 2-Early CPR 3- rapid defibrilation 4- Effective advanced cardiovasular life support 5-Integrated post-cardiac arrest care Breifly describe equipment and technoligies used in modern Emergency Comunication Centers CTI- Computer Telephony Integration enabes you to operate your phone calls through your computer ANI/ALI- Automated Number Identification and Automated Location Identificatiion Wireless phase 1 and 2 explain the roles and responsibilities of an emd 1-Telephone Interrogator 2- Dispatch Life support instructions provider 3- Resource allocator (Triage) 4- Logistics coordinator 5-field communicator 6- Life Impactor identify four call processing objectives 1-safety-Scene Safety 2-System Response-what resources are needed 3- Patient care pdi/pai 4- Information for responders MPDS Medical priority dispatch system -makes sure we ask all necessary questions in a prioritized sequence to ensure we get all critical information,appropriate responses are sent, and important instructions are provided in a consistent and efficient manner identify five benifits of structured calltalking and protocol use 1-Standard of service 2-prioritized response 3-Quality improvement procedures 4- Certification and accreditation 5- Reduce exposure to liability determinate descriptors agency's use to pre plan appropriate responses to almost every incadent how can variance be a problem in Emergency medical center important questions may be forgotten and inconsistent work flow Standard of service agency's now that each incident receives the same standard of care regardless of the call taker Prioritized response allows your agencies to effeciently allocate your resourses by prioritizing your calls Hot and cold limiting your EVC(Emergency Vehicle Colision) Quality improvment allows for quality standards and improvement if necessary Certification and Accredidation and what is the difference Validates the skills of working as EMd's to the public. Individuals are certified and agencies are accredited liability exposure reduce potential errors and by following guidelines that prevent liability De Luca's Law EMD'S will follow all protocols per se, avoiding freelance questions or information unless it enhances, not replaces the written protocols and scripts Frenza's Law A thing not looked for is seldom found Medical Prioritized Dispatch System 5 Components? 1-Case Entry Protocol 2- Chief Complaint Protocols 3-the diagnostic and instruction tools 4- Pre Arrival protocols 5- case exit protocols DLS Dispatch life support Additional Information (AI) Contains rules, axioms, and other important stuff pertaining to cheif complaint PAI'S Pre arrival instructions Provide medically approved scripted instructions for potentially life threatening situations. case exit contains standardized call termination instructions including first aid instructions, controlled bleeding, amputation exc what is the basic MPDS protocol flow Caller Interrogation running through the main components Red Notification suggest agencies you may need to contact IE police, fire,, exc Directors and warning symbols directs you to take specific actions or alert you of potential scene safety and patient care concerns PQQ or PIQ Speeds up call process by improving accuracy, and prevents questions that have already been addressed or unrelated T or F It is not acceptbable to uuse both the origanal text and the clearifier text in the same question at the same time True ALL Upper case letters idicate That they will be defined TEXT COLORS BLUE, RED BLUE- FOR MDS RED- Indicates that the text relates to scene safety ECHO COLOR DELTA CHARLIE bravo Alpha Omega PURPLE RED Orange Yellow GREEN Blue Blue Highlighted text Indicates that it is intended of MDS to read not to provide to Patients Shunt Move to a more appropriate Protocol first party caller caller is also the patient Seizure An Abnormal firing of brain cells usually resulting in jerking movements.. also known as convulsions., epilepsy, or fits. When the chief complaint is a seizure regardless of other info you go to protocol 12(seizure) True or false True Focal Seizures localized twitching of a part of the body in a conscious patient. Atypical Seizure A seizure that is different or not common to the normal seizures. Agonal Breathing detector is mandatory after the jerking/twitching has stopped for all generalized seizure patients True or false? True seizures can be a sign of? Cardiac Arrest Febrile Seizure 3-5 % of children between 6 months to 5 years have this as a result of a fever. DLS Dispatch Life Support NABC N- New Born A-Infant under 1 B-Child 1-7 C- Adults 8 and up non recent death 6 hours or more what are effective ways to communicate with elderly calls Speak clearly and use short sentences and verify often that your message is being understood one of the most common mistakes when processing tty calls? Is simply not recognizing that the caller is a tty caller follow silent call protocol five techniques used to deal with excited oremotional callers 1) Minimize call processing gaps 2) Focus on callers message not the way it is delivered 3) Acknowledge the callers emotions 4) Use calming techniques throughout the call 5)Use repetitive persistence wheen necessary ANI/ALI information should always be verified T or F True Sudies show that the emotional Content and Cooperation score (ECCS) for Most Emergency callers is between? 1-2 The Hysteria Threshold refers to? The ppoint at which a caller loses control over his/her actions and emotions When using the repetitve persistance technique the should repeat a statement virbatim using a firm but caring vioce The statement should include? Contain both an action and a reason for the action