Management Information Systems questions and answers graded A+ 2023/2024

Management Information SystemsOperation Management - correct answer The area of management concerned with the design, operation, and improvement of the systems and processes the organization uses to deliver its goods and services Customer Relationship Management (CRM) System - correct answer An information system used to build customer relationships, enhance loyalty, and manage interactions with custimers Data-Driven Decision Making - correct answer Decision making that draws on the billions of pieces of date that can be aggregated to reveal important trends and patters Business Intelligence - correct answer The information managers use to make decisions, drawn from the company's own information systems or external sources Social Networking Sites - correct answer Online communities of people who create profiles for themselves, form ties with other with whom they share interests, and make new connections based on those ties Competitive Advantage - correct answer Anything that gives a firm a lead over its rivals; it can be gained through the development and application of innovative information systems Data - correct answer The individual facts or pieces of information Information - correct answer Data or facts that are assembled and analyzed to add meaning and usefulness Information Systems - correct answer A system that brings together four critical components to collect, process, manage, analyze, and distribute information; the the four components are people, technology, processes, and data User-Generated Content (UGC) - correct answer The content contributed to a system by its users Web 2.0 - correct answer The second generation of web development that facilitates far more interactivity, end-user contributions, collaboration, and information sharing compared to earlier models Information Technology (IT) - correct answer The hardware, software, and telecommunications that comprise the technology component of information systems; the term is often used more broadly, to refer to information systems Information and Communications Technology (ICT) - correct answer The term encompasses the broad collection of information processing and communications technologies, emphasizing that telecommunication technology is a significant feature of information systems Business Process - correct answer A set of activities designed to achieve a task; organizations implement information systems to support, streamline, and sometimes eliminate business processes Business Process Management (BPM) - correct answer Focuses on designing, optimizing, and streamlining business processes throughout the organization E-Discovery - correct answer The process by which electronic data that might be used as legal evidence are requested, secured, and searched Management Information Systems (MIS) - correct answer The study of information systems--how people, technology, processes, and data work together. Also used to describe a special type of information system that supports tactical decision making at the managerial level Chief Information Officer (CIO) - correct answer The person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals Crisis Management Team - correct answer The team in an organization that is responsible for identifying, assessing,and addressing threats from unforeseen circumstances that can lead to crisis situations