PN Mental Health ch 5-6, 8-9 (With complete answers)

What occurs when words and actions match? correct answers Congruence The nurse states, " I have to leave now to go back to a clinical conference, but I will be back and 2pm", and indeed returns at 2 pm to see the client. What is this an example of? A: Advocacy B: Congruency C: Empathy D: Genuine interest correct answers B. Congruency What is it called when you are truly paying attention to the client, caring about what he or she is saying? A: Self-awareness B: Positive regard C: Genuine interest D: Duty to warn correct answers C. Genuine interest What is the ability of the nurse to perceive the meanings and feelings of the client and to communicate that understanding to the client? A: Empathy B: Sympathy C: Tetany D: Distrust correct answers A: Empathy What distinguishes sympathy from empathy? correct answers With sympathy, you may project your personal feelings or concerns onto the client. This inhibits the client's expression of feelings. Empathy is acknowledging a person's feelings and often uses reflection, restatement or seeks clarification. Does the following response show empathy or sympathy? "I see you are sad...How can I help?" correct answers Empathy Does the following response show empathy or sympathy? "I feel so sorry for you..." correct answers Sympathy What term describes avoiding judgements of the client, no matter what the behavior? A: Avoidance B: Negligence C: Acceptance