APHR Practice Test with answers

Sustainable competitive advantage - Correct Answer-When an organization is able to perform an activity to a greater degree than its competitors for an extended period of time Performance Management duties - Correct Answer-Preparation and administration of appraisals Discipline Development of performance measures The most common reason for failed overseas assignments is: - Correct Answer- Choosing people who have the technical skills needed to perform the job, but who lack the necessary personality characteristics and family support A function of employee relations is: - Correct Answer-Relocation and outplacement services An organization has one HR staff person for every ____ employees - Correct Answer- 100 Definition of Development - Correct Answer-Is more long term in nature. Often includes education in philosophical and theoretical concepts Aimed at developing relationships, often for the purposes of improving leadership skills More general and non-tangible than specific Definition of Training - Correct Answer-Training is usually a short term process. Training usually requires guidance (or instruction) in a series of steps to gain a skill, or set of predictable knowledge. Often for non-leadership related activities. Aimed at a specific task or job role. Projections of the U.S. labor force - Correct Answer-The growth in the labor market of female and minority populations will exceed the growth of white non-Hispanic persons More women will be in the paid labor force than in the past and most will be working full-time The U.S. labor force will be more diverse in racial and ethnic terms than in the past The largest number of openings due to growth and replacement needs according to the Bureau of Labor Statistics is: - Correct Answer-Service The use of employee empowerment has had what effect upon recruiting? - Correct Answer-It has shifted the focus away from technical skills to general cognitive and interpersonal skills Increasingly, HR professionals are being viewed as: - Correct Answer-Strategic partners The largest number of immigrants to the U.S. workforce will come from: - Correct Answer-North America (Mexico, Canada, Central America, the Caribbean) Dot-com companies offer a dynamic, exciting HR work environment for what reasons? - Correct Answer-Their small size give HR professionals the ability to speak frequently and directly to the CEO Because of their size and numerous HR needs, HR sees its decisions implemented, quickly sees the impact on the business, and receives personal recognition for successful actions Because of the importance many HR practices play in a growing company, HR professionals are actively involved in the strategic planning and decision-making process Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating against individuals based on: - Correct Answer-sex, race, color, national origin, and religion Who does Title VII apply to? - Correct Answer-Companies with at least 15 or more employees including federal, state, and local governments The Americans with Disability Act covers individuals who: - Correct Answer-Have serious disabilities, such as epilepsy, blindness, or paralysis, that affect their ability to perform major life activities such as walking, learning and working Have a history of disability, such as someone who has had cancer but is currently in remission Are regarded as having a disability, such as an individual who is severely disfigured and is denied employment because an employer fears negative reactions from others The Civil Rights Act of 1991: - Correct Answer-The amount of punitive damages depends on the size of the organization charged with the discrimination The act amends the CRA of 1866, the CRA of 1964, the ADEA of 1967, and the ADA of 1990 Punitive damages are awarded only in cases of intentional discrimination or with malice or reckless indifference to the employees federally protected rights Civil Rights Act of 1866: - Correct Answer-Granted citizenship and the same rights enjoyed by white citizens to all male persons in the United States "without distinction of race or color, or previous condition of slavery or involuntary servitude." The Age Discrimination in Employment Act of 1967: - Correct Answer-Protects certain applicants and employees 40 years of age and older from discrimination on the basis of age in hiring, promotion, discharge, compensation, or terms, conditions or privileges of employment. The Uniformed Services Employment and Reemployment Rights Act of 1994: - Correct Answer-Employers must reemploy workers who leave jobs to fulfill military duties for up to 5 years Employers must reemploy workers in the job they would have held if they had not left to serve, including the same seniority, status, and pay Disabled veterans have up to two years to recover from injuries received during their service or training, and employers must make reasonable accommodation for a remaining disability Disparate Treatment - Correct Answer-An employee who makes a disparate treatment claim alleges that he or she was treated differently than other employees who were similarly situated, and that the difference was based on a protected characteristic. Intentional discrimination Example: A woman with school-aged children is rejected on the assumption that she will frequently be absent from work Disparate Impact - Correct Answer-Practices in employment, housing, and other areas that adversely affect one group of people of a protected characteristic more than another, even though rules applied by employers or landlords are formally neutral. Unintentional discrimination