IS 2200 FINAL EXAM |169 QUESTIONS AND ANSWERS|GUARANTEED SUCCESS

A ____ helps break down a complex process into simpler, more manageable, and more understandable subprocesses. data flow diagram ____ is a method for developing software applications and information system projects in which the project is divided into smaller functions and developers can not go on to the next phase until the current phase is finished. XP During the ____ phase, the solution is transferred from paper to action, and the team configures the system and procures components for it. implementation With ____ outsourcing, the organization chooses an outsourcing company in the same country. onshore In ____ conversion, the old and new systems run simultaneously for a short time to ensure the new system works correctly. parallel In the design phase, the ____ design is an overview of the system that indicates hardware and software, such as specifying Linux servers and Windows clients. logical CASE tools are mainly used during the ____ phase of the SDLC. design The systems development life cycle (SDLC) is also known as the ____. waterfall model ____ feasibility is concerned with issues, such as political repercussions and meeting the requirements of the Information Privacy Act. Legal Record keeping, payroll, and simple inventory problems are examples of ____ tasks. structured The ____ component of a DSS manages and coordinates the other major components. DSS engine Sales forecasting is an example of a(n) ____ task. semistructured In the ____ phase of the decision-making process, the organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan. implementation The ____ is responsible for specifying data requirements, what models are needed, how these models might be used, and how users want to view the results. managerial designer Resolving conflicts between two divisions is a type of ____ decision at the tactical management level. unstructured The ____ module component of the EIS is responsible for managing data access. administrative The ____ module component of the EIS is responsible for using the system. runtime ____ decisions are typically one-time decisions, with no standard operating procedure pertaining to them. unstructured Because scripted speeches restrict eye contact with the audience, they should be selected only for particular situations, such as when an exact time constraint is applied. Jennifer, a young business associate with your firm, is anticipating her first international sales tour to make presentations to businesses in five countries. You recall your own first trip abroad and some awkward problems you encountered in business protocol. Which of the following would NOT be good business etiquette advice for Jennifer? Avoid gift-giving, since each culture has its own expectations and taboos. Crystal, a special events coordinator for the American Heart Association, is visiting Henderson Middle School to kick off a campaign called Jump Rope for Heart. She is in a gymnasium speaking to 300 11-year-old students without the aid of a microphone. Which particular vocal quality might be a concern? Volume Which of the following is NOT recommended concerning the use of gestures during a business presentation? Vary hand motions to emphasize important points; otherwise, relax your hands in your pockets. Management is requiring employees at Sentac Enterprises to attend a presentation by your consulting firm about how to prevent sexual harassment in the workplace. What technique should you use to get the audience interested in the presentation? Open your presentation with "Thirty-five percent of employees at Sentac Enterprises say that in the last six months, they have felt uncomfortable in a work situation because of a sexual comment by a colleague." Which of the following would BEST capture the attention of the audience in an introduction to a speech about diversity in the workplace? How many of you were born outside the U.S.? Let's see a show of hands. Which of the following statements is correct concerning the use of color in electronic slide presentations? Try to link your color choices to your topic or audience. When creating a "winning team" to prepare and deliver a team presentation, determine whether each selected member will be committed to supporting the team strategy and schedule. Which of the following should a speaker generally avoid in the body of a presentation? Numerous detailed statistics Knowing the audience for a business presentation involves identifying their ages, incomes, occupations, and gender. understanding their perspective on the topic you will present. understanding why the topic you will present is important to them. (all of the above) Jacob, an expert in traffic patterns requirements for increasing highway lanes, is presenting to the Tennessee Department of Transportation about the need for additional highway lanes between Nashville and Memphis. What would be an effective opening for his presentation? How many of you have spent time on the Interstate 51 between Nashville and Memphis? Then you have seen what I am about to describe. Ravi has just presented a preview of the office of the future to a group of office managers. Which of the following would provide the best closing to his presentation? "Adjusting to the dynamic environment of the future will require an adaptable attitude, an inquisitive mind, and an adventurous spirit. Are you up to the challenge?" During the question-and-answer period at the end of your presentation, encourage the audience to ask questions. Jessica, an architect with experience in designing jails for rural areas, is making a presentation to the Nixon County Board of Supervisors to convince them to hire Hicks & Melton Architects to design and manage the building of their 200-bed jail in rural Alabama. What would be an effective closing to her presentation? Hire Hicks & Melton to design and oversee construction for the Nixon County jail because we have designed 20 others jails in the rural South with similar design issues. We can make our experience work for you. Which of the following is FALSE concerning cultural perceptions of North Americans? North Americans are frequently perceived by other cultures as being too formal. Which graphic aid would be best to show Starbuck's quarterly sales over a 5-year period? Line graph The pattern for incorporating graphs in text is introduce, show, and interpret and analyze. Which of the following is correct concerning the design of pie charts? If you are unable to attractively place the appropriate labeling information beside each slice, use a legend to identify each slice by color or pattern. Which of the following guidelines does NOT apply to a bar chart? Bar widths vary to show different quantities. When interpreting and analyzing a graphic presented within the text, emphasize the main point with a summary, comparisons to other sources, and speculations on outcomes. What best determines if a graphic presentation is effective? The graphic's contribution to the overall understanding of the idea under discussion. Which of the following is BEST for comparing the total dollars spent among five fast food restaurants. Pie chart Which of the following is true concerning the use of graphics in business documents? Understanding and retention are enhanced by the use of graphics. Graphics should be selected that are appropriate for the data and audience. Visually presented data can be easily distorted leading the reader to form incorrect assumptions about the information. (All of the above are true.) Placing graphic material in the appendix is recommended when the graphics would make the discussion complicated to follow. The board of directors of your organization will meet for a luncheon next month in a suburban hotel. Because of confusion in finding the location for the last meeting, your associate has asked you to provide better directions before the upcoming meeting. What type of graphic would best convey this arrangement? Map You need to produce a graphic for your employees that depicts the process of handling customer service complaints. Which would be your BEST choice? Flowchart Which of the following is correct concerning the analysis sections of a formal report? For short reports, the writer may place the summary, conclusions and recommendations together in one section. An analytical report is designed to solve a specific problem or answer research questions. Which of the following best describes the purpose of an analytical report? To solve a specific problem or answer research questions As a restaurant owner, you are submitting a proposal to a local radio station, offering to operate a concession stand during an all-day benefit to raise money for your city library. Which of the following would be an acceptable place to present the expected costs? After the main body of the proposal A manager who wants to introduce flexible work schedules in a company will write which one of the following proposals for management consideration? internal proposal Which of the following is NOT true of the executive summary? It includes the table of contents. The executive summary in a formal report should briefly introduce the report and preview the major divisions. summarize the major sections of the report. summarize the report summary and any conclusions and recommendations. (accomplish all of the above.)