Three Perspectives of BRM - Correct Answer-- Role (duties and responsibilities)
- Discipline (skills, capabilities and knowledge)
- Organization Capability (of the provider to be effective for shaping demand)
BRM as a Connector - Correct Answer-- Facilitate productive connections and mobilize projects and programs
- Stimulate, surface, and shape demand, Raise IT Savvy
- Influences appropriate supply
BRM as Orchestrator - Correct Answer-- Capabilities to drive value from Provider services
- Coordinate and aggregate demand
- Orchestrate key provider roles
BRM as Navigator - Correct Answer-- Facilitate Business-Provider convergence
- Facilitate business strategy and roadmapping
- Guide architecture, portfolio and program management
BRM Related Standards - Correct Answer-ISO/IEC 20000
COBIT 5 - recommends appointment of BRM
ITIL Framework - description of BRM process
SFIA (Skills Framework for the Information Age)
Business-Provider Alignment Model - Correct Answer-ENVIRONMENT impacts the STRATEGIC CONTEXT and drives the IT STRATEGY and aligns to the IT PORTFOLIO
BRM Competencies - DNA (Develop/Nurture/Advance) - Correct Answer-- Strategic Partnering
- Business IQ
- Portfolio Management
- Provider Domain Knowledge
- Powerful CommunicationsBRMP Certification Exam 2023/2024 Latest Questions and Answers. - Business Transition Management
Strategic Partnering (DNA) - Correct Answer-Goal of BRM is to establish a Strategic Partnership between the Provider and the Businesses it serves
Business IQ (DNA) - Correct Answer-One of the reasons the strategic partnership goal has been so elusive is that Provider organizations often fall short in understanding and speaking the language of their Business Partners.
Portfolio Management (DNA) - Correct Answer-To optimize value realization from a Provider's products, services, assets and capabilities, the discipline of Portfolio Management is crucial to the expression of business strategy and the investment and risk choices that must be made in pursuing that strategy.
Provider Domain (DNA) - Correct Answer-The associated disciplines of Service Management are drawn as the next ring because value realization also depends on having the right provider services delivered in the most effective way.
Business Transition Management (DNA) - Correct Answer-A common cause for loss in realization is the failure to properly manage business transitions enabled by a Provider's
services (such as process improvement, new business capabilities).
Powerful Communications - Correct Answer-Drawn as the outermost ring of the BRM DNA graphic because all the competencies referenced in the inner rings and core depend on it.
Roof of the House of BRM - Correct Answer-Clarity of the BRM Role in the context of the Provider Strategy and Operating Model
Business Relationship Maturity Model - Correct Answer-L1: Ad Hoc L2: Order Taker
L3: Service Provider
L4: Trusted Advisor
L5: Strategic Partner
Demand Shaping Discipline - Correct Answer-- A set of disciplines, tools and governance mechanisms designed to surface stimulate and shape business demand for
Provider products and services in balance with supply constraints.
- Ensures that provider capabilities are full leveraged.
- Optimizes value realized through services
Exploring Discpline - Correct Answer-- Identifies and rationalizes demand for Provider services
- Identifies business and technology trends with the potential to create value. - Identifies new business value initiatives