UHC 2024 Ethics & Compliance Assessment correctly answered 2023 passed
UHC 2024 Ethics & Compliance AssessmentCynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective on July 1. Using her Initial Election Period (IEP), when can she submit an application for a Medicare Advantage or Prescription Drug plan? - correct answer April 1 through October 31 Annual Election Period (AEP) is a time when. . . - correct answer Consumers can elect to switch to a different plan or join a Medicare Advantage plan or Prescription Drug Plan. Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been presenting. Which statement is correct? - correct answer Mrs. Violet can access the Star Rating for a plan on M or in the Enrollment Guide. Which of the following describes Permission to Contact (PTC) guidelines? - correct answer Contact can only be made by the method(s) requested by the consumer and the agent can only market the product(s) indicated by the consumer. Which statement about discussing benefits with the consumer before an enrollment is true? - correct answer The agent must explain any provider and/or pharmacy network limitations. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff do? - correct answer Leave the field requesting a consumer email address blank. What is the purpose of the Statement of Understanding? - correct answer It ensures that when consumers complete the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. Which of the following must an agent obtain from the consumer no less than 48 hours (unless an exception applies) before an in-person, online, or telephonic marketing appointment? - correct answer Scope of Appointment
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uhc 2024 ethics compliance assessment
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