Unit 9 – Retail Travel Operations P4 + P5 Use appropriate resources to select, cost and provide information on package holidays that meet specific customer needs

Unit 9 – Retail Travel Operations
P4 – Use appropriate resources to select, cost and provide information on package
holidays that meet specific customer needs


Scenario 1
A retired couple from Essex would like to travel to France, in mid-May travelling
from Dover to Calais. They would like a self-catering 2-3 bedded mobile home,
staying for 7-10 days near Picardy, France. They would like to add linen, a
welcome pack and personal insurance with breakdown car cover. They have a
2011 Ford Focus 1.6.




1. I have gone with the tour operator EuroCamp. I have entered their preferences.

,2. I have picked this campsite however it was only available for 11 days, I asked the
couple if that was ok with them and they said its fine. It gives brief information
about what is close by.

, 3. Because the couple are driving I

have booked them on the Ferry from Dover
to Calais