Hardees Shift Leader test | with latest complete solution

Hardees Shift Leader test | with latest complete solution How long do steaks cook? - 4 minutes What bacteria is in eggs or chicken between 41&140? - Salmonella How many biscuits are in 1 full batch? - 48 How long do you wash your hands? - 20 seconds Explain Super star service - Smile,friendly greeting and scripting, table service, extra assistance How many labels go on tempered chicken tenders and what are they for? - 2, Ready label and discard label How long do hashrounds hold in the dump station for? - 10 minutes What is the proper temp. for egg wash? - 36-41 degrees What is dining room scripting?" - Hello I have combo # , Can I get you drink refills, or ketchup, please fill out a comment card How many chicken tenders may be placed in a full size basket? - 16 How many full pieces of bacon is on a bacon biscuit with extra bacon? - 3 pieces and 1 1/2 how many flies are considered an infestation? - 2 Describe the policy on body piercings. tattoos, and earings? - Post earrings only, 1 small visible tattoo What is the best leadership approach to use when you want to achieve results while managing a shift? - Model Coach Require What is the temp. for fry vats? - 350 What is the temp for bisc. oven? - 400 What is the temp for the transfer cabinet? - 170 What is the temp for the walk in cooler? - 36-40 What is the temp for the heatwell? - 200 +/- 5 How long do 1/2 pound burgers temp for? - 24 hours What is the cook time for bisc? - 8 minutes When is cell phone use permitted? - never Ideally how many pans of biscuits should you bake in one oven at a time? - 1 What is the hold time for bisc in oershelf? - 15 mins What is the hold time for bisc in the transfer bin? - 15 mins What is the hold time for iced cin. raisin? - 30 min What is the hold time for folded eggs? - 10 min What is the hold time for omlet mix? - 24 hrs Is it permissible to make a double batch of bisc? - No What are the 4 strategies that help you overcome fears and frustrations during your transition to shiftleader? - Accept leadership role, comunicate, take action, set clear boundaries What is the primary focus for crew and managers? - To give customers super star service List procedures for doing tax-exempt sale? - Fill out form (put in daily/envelope make a copy of the order Explain frontline sound off? - Guest in,DT,service times,bin levels,change over temps How many items per order should you suggestive sell? - 2 Name 5 examples of circle of influence for backline cook? - cook station,feeder station, chicken tender station, trash, stock When are cars pulled up at drive thru? - 30 seconds or longer if the next order is ready When do we use wet floor signs? - When it rains, spills and after dry moping When do we conduct safe counts? - open, change over and at closing Employee drinks are free in a kids cup? - False, only kids water is free What is the minimum internal temp. of cooked char. chicken portion? - 165 Explain requirements for doing a refund? - MIC only ring up order select refund, have customer sign, employee sing and give reason for void From crow to heal, what is the build for a monster biscuit? - Sliced ham, small cheese, sausage, small cheese, bacon, egg When are char- broilers cleaned? - Nightly Howlong should the char-broiler cool? - 30 mins Are smoke breaks allowed? - Only on break in your car, or behind the dumpster What are the service times for lunch? - 4 min or less Should cashiers verbally announce the total of the order to the customer? - yes Is it acceptable to keep the safe on day-lock? - no Is it acceptable for a manager to be in a cashier drawer? - no What are the service times for breakfast? - 3 mins or less Should cashiers count change back to guests? - Yes How do we keep fry vats clean during the day? - Filter and skim What should you do if a guest says they've been short changed? - Count the register right then, take their number, and call the customer What should be done to the fry vats each night? - filter chicken vat at 7 and 3 pm What is the most common cause of falls in the restaurant? - spills What is the largest bill a cashier can accept? - $20 Explain Model, Coach, Require - Do as I do (Model) Feedback to Develop Knowledge (Coach) Skills and abilities and hold accountable (Require) Name chain of command in store? - Crew,supervisor, GM, DM, regional,ect. What is ROS? - Restaurant Operation Systems What is a banking witness? - Same as escort, witness money transaction What is the breakfast grill temp? - 350 What is the standard for quart sanitizer? - 200-400 ppm temp at 65-75 degrees How long do cin raisin cook for? - 6 minutes What is BOS? - Breakfast Operation System What are the 4 color coded utensils and what are they used for? - yellow (raw meat) Green (cooked food) Blue (cinnamon raisin) red (chicken) What is meant by effective pathing? - Correcting whats wrong not just pathing and not correcting What is the 3 step training process? - Learn, Practice, Evaluate Problems can be broken into what 3 elements? - People,Process,Tools How long do french fries drain before being transferred to dump station? - 10 seconds How