Principles of Management CLEP Questions and Answers(A+ Solution guide)

Directive Leadership Style - Tells employees exactly what to do and the process necessary to do the task. Supportive leadership style - relates to the employees, asks them questions, and gives them encouragement. Participative leadership style - when a manager involves employees in decision-making and values their input. Universality of managerial functions - states that managerial functions are the same no matter what level of manager you are. acceptance theory of authority - states that managers do not possess authority unless employees accept it. Autocratic supervision - uses pressure, control, and disciplinary threats to get people to work. programmed decisions - Decisions that are made when problems are repetitive and routine. nonprogrammed decisions - Decisions that require creative solutions to new, unfamiliar problems. formal channels of communication - channels of communication that are established by the company, and follow the chain of command. informal channels of communication - channels of communication that form natural between employees and tralizing - when a company takes back delegated authority because it feels as if it has lost control over departments and functions