CLEP Principles of Management questions with correct answers

Establish Standards Correct Answer-First step in the control process Effectiveness Correct Answer-accomplishing appropriate goals and objectives Member Roles Correct Answer-Process that impacts the functioning of groups Organizing term "centralization" Correct Answer-The location of authority or decision-making near the top of the hierarchy Fundamental attribution error Correct Answer-The tendency of managers to attribute the poor performance of subordinates to internal factors (primarily motivation) while ignoring factors in the work environment Immediate environment forces Correct Answer-(external forces) has the most direct impact on a company Business Ethics Correct Answer-Beliefs about appropriate behavior in the workplace Current view on conflict in organizations Correct Answer-Occurs because of a perception that someone has frustrated a goal Max Weber's bureaucracy Correct Answer-Historical approach to management emphasized keeping written records of decisions and hiring workers based on qualifications rather than personal ties