Chapter 1 The Opportunities and Challenges of Human Resources Management
1. Technology, in the form of automation, has increased the number of jobs that require considerable skill.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Technology Challenges
KEYWORDS: Bloom's: Remember
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
2. The primary responsibility of knowledge workers is known as touch labor.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Technology Challenges
KEYWORDS: Bloom's: Remember
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
3. A human resources information system (HRIS) provides current and accurate HR-related data needed for control and
decision making.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-3
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
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,TOPICS: A-Head: Technology Challenges
KEYWORDS: Bloom's: Apply
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
4. To proactively manage change, organizations should wait to see how external forces impact an organization's
performance and then develop a plan to address those changes.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Moderate
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Strategic and Global Challenges
KEYWORDS: Bloom's: Understand
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:15 PM
5. A job candidate who has experience working abroad or knows more than one language may have an advantage in the
hiring process because the strategies companies are pursuing today increasingly involve one or more elements of
globalization.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Strategic and Global Challenges
KEYWORDS: Bloom's: Apply
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
6. The value of a firm's human capital is listed as an asset on its balance sheet.
a. True
b. False
ANSWER: False
POINTS: 1
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,DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-1
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Why Should You Study Human Resources Management? Will It Pay Off?
KEYWORDS: Bloom's: Remember
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
7. Human capital is owned by an organization and is part of its core competencies.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-1
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Why Should You Study Human Resources Management? Will It Pay Off?
KEYWORDS: Bloom's: Understand
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
8. A company saw a drop in sales after negative publicity around a scandal involving safety reports. The strategic changes
the company makes to deal with this situation are reactive changes.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Strategic and Global Challenges
KEYWORDS: Bloom's: Apply
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
9. The primary contribution of HR management professionals to an organization lies in tactical administrative reporting.
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, a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-2
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Strategic and Global Challenges
KEYWORDS: Bloom's: Remember
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
10. Human capital is intangible, but it can still be managed the way organizations manage jobs, products, and
technologies.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-1
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Why Should You Study Human Resources Management? Will It Pay Off?
KEYWORDS: Bloom's: Remember
DATE CREATED: 6/23/2021 11:15 AM
DATE MODIFIED: 4/1/2022 12:13 PM
11. China has taken over as the world’s most productive nation in terms of the total value of all goods and services it
produces.
a. True
b. False
ANSWER: False
POINTS: 1
DIFFICULTY: Easy
QUESTION TYPE: True / False
HAS VARIABLES: False
LEARNING OBJECTIVES: MGHR.SNEL.23.1-4
NATIONAL STANDARDS: United States - BUSPROG: Analytic | Technology - BUSPROG: Analytic
STATE STANDARDS: United States - OH - DISC: HRM
TOPICS: A-Head: Productivity and Cost Challenges
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