MGT 420 Topic 5 Assignment West Coast Transit Case Study - ONLINE Grand Canyon

West Coast Transit The West Coast Transit Company (WCT) is a small charter airline that began in 2005,being customer focused they recognized a need for providing short and affordable and flights from California to surrounding states. and within a year the company grew threefold. WCT is renowned for their employee-centered culture by offering benefits, salaries, and advancement opportunities which led to a positive impact on their customers. However, there are complaints from the employees, stating that the company has too much work, too little employees, and not enough time to complete projects (Oke, n.d.). As part of a marketing project, discussions of effective team management will be explored, focusing on the stages of group formation, behavioral roles, effective communication, conflicts, conflict management, leadership, and motivational theories.