PMP 2023 EXAM STUDY GUIDE WITH 100% CORRECT ANSWERS

Question: 1 A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project. What should the project manager do next? A. Engage key stakeholders to complete and deliver lessons learned. B. Select the same stakeholders for the next project to avoid doing knowledge transfer. C. Present the project achievements and delegate knowledge transfer to the steering committee. D. Request the PMO to manage the lessons learned repository. Answer: A Question: 2 In order to increase a project's profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted the import of this machine model. What should the project manager have done to prevent this from happening? A. Ensured that the SMEs correctly defined the project scope and the machine model. B. Ensured the project sponsor provided enough funding to purchase the latest version of the machine. C. Ensured that regulatory compliance was considered in the quality management plan. D. Ensured that the technical team researched and selected the latest model of the machine. Answer: C Question: 3 A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation. What should the project manager have done to prevent this situation from happening? A. Defined the skill requirements more clearly in the scope statement. B. Asked the manager to follow the agreed-upon resource management plan. C. Conducted periodic reviews with the manager on resource availability. D. Consulted with the installation team on a regular basis to check for conflicts. Answer: C Question: 4 The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius is not extended by 1 km, to be aligned with the council's development plan. What should the project manager do? A. Delay the approval and ask the project sponsor for additional funding. B. Contact the council and ask for their approval to extend the scope of the project. C. Initiate a new project and discuss the request because it came in too late. D. Obtain formal acceptance for the completed work and submit a change request. Answer: D Question: 5 A company has started developing a new product. During execution the project team notices that another competitor has launched a product with very similar functionalities and a cheaper market price. What should have been done differently to avoid this scenario? A. A minimum viable product (MVP) should have been released to get feedback from the market. B. More backlog refinement meetings should have been scheduled. C. The Kanban method should have been utilized to optimize the work in progress (WIP). D. An iterative life cycle approach should have been adopted. Answer: A Question: 6 An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance. However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives as planned, but also wants to accommodate new information and changes as the project progresses. Which project management approach should the project manager select for this project? A. Hybrid B. Incremental C. Agile D. Phased Answer: A Question: 7 A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach? A. Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project. B. Implement a scrum risk retrospective to analyze the risks at the end of the project. C. Assign an agile risk manager to better understand and track the project risks. D. Evaluate the risks constantly and reprioritize work as the project progresses. Answer: D Question: 8 A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog. What should the project manager do? A. Ask the product owner to add the missing feature in the backlog. B. Invite stakeholders to discuss the impact of adding the regulatory feature. C. Estimate the related cost and ask for a project extension. D. Increase the capacity of the team to include the missed feature. Answer: B Question: 9 A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other. This will impact the amount of time the project managers will be able to dedicate to each project. The project managers typically dedicate 50% of their time to projects regardless of their complexity. What should the project manager do as a servant leader to help achieve this transformation? A. Review the organizational process assets (OPAs) to evaluate mitigation plans for similar risks. B. Create a risk entry regarding the project manager's capacity and develop a mitigation plan. C. Empower the team to develop the necessary skills to move the project forward independently. D. Issue a change request to hire additional project managers based on the increased workload. Answer: C Question: 10 A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6 months. What should the project manager do to align stakeholders' needs and expectations? A. Work with the stakeholders to create a prioritized backlog and release a roadmap. B. Modify the requirements to those that can be completed in 6 months. C. Implement fast-tracking and crashing activities to complete the project in 6 months. D. Include all stakeholders in daily scrum meetings to keep them informed. Answer: A Question: 11 A project manager is managing a project to deploy new software to 200 end users. During the implementation, there is a missed process that caused some of the users to lose their computer data. What should the project manager do first? A. Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment. B. Record this case until the final lessons learned session is complete to prevent impacting the team's morale during implementation. C. Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned. D. Invite a consultant to review the process in order not to repeat the same issue and share the results with the team. Answer: D Question: 12 A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not support. What should the project manager do next? A. Meet with the new project sponsor to review the current project scope and the requested changes. B. Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives. C. Invite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables. D. Inform the new project sponsor that the new aspects will not be included in this project. Answer: A Question: 13 A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings among team members. The project sponsor has allocated a monetary award. How should the project manager utilize the award? A. Meet with the team members and ask them how to spend the reward. B. Arrange a luncheon for all team members and include team-building sessions. C. Draft a points system to allocate a portion of the money for each resource. D. Allocate the reward to the team leaders to spend on the team as they see fit. Answer: C Question: 14 An agile project will be delivered to a client based on a fixed price in cryptocurrency. Due to the volatility of cryptocurrency, both parties have agreed to adjust the scope to the value of the cryptocurrency at the end of every iteration and halt the project when the agreed price is reached. Which approach should be used in this situation? A. A flow-based approach starting with the smallest stories. B. An iterative approach starting with the highest value epic. C. A predictive approach with short phases. D. An incremental approach with a minimum viable product (MVP). Answer: B Question: 15 A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those times, the interactions and work as a team are reduced and ineffective. What should the project manager do? A. Inform the team members who are joining late to join early and work together. B. Allocate the overlap time for each team member and ask them to adhere to the schedule. C. Ask the team to define a team charter and agree on core working hours. D. Ask the team to start at the same time to obtain the maximum number of team working hours. Answer: C Question: 16 A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the project manager do? A. Provide the team with support to solve their own problems. B. Inform the project sponsor and train the entire team. C. Ask the human resources (HR) department to conduct performance training. D. Ask the functional department manager to replace the team members. Answer: A Question: 17 A project is ending its fifth out of six iterations. During the iteration review, a customer adds a new regulatory feature that exceeds the capacity of the remaining iteration. What should the project lead do? A. Register an issue and escalate it to the project sponsor. B. Invite the stakeholders to discuss a new prioritization. C. Estimate the management to replace the customer service manager. D. Increase the team capacity to finish the project on time. Answer: C Question: 18 A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries. Which two actions should the project manager take to correct this problem? (Choose two) A. Contact the customers in batches and inform them that the issues are being worked on currently. B. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue. C. Deploy solutions that will track, prioritize, and resolve queries as soon as possible. D. Ask senior management to replace the customer service manager with a more qualified one. E. Request that the customer service team prioritizes work on queries that are received this week. Answer: B C Question: 19 During the execution phase of a project, a new department has been created in the company. The manager of this department has requested to be involved in the regular project communications and reporting cycles. What should the project manager do? A. Ask the project team members to include the manager in all of their communications regarding this project. B. Inform the manager that only stakeholders identified in the communications management plan should be involved. C. Perform a stakeholder analysis and update the communications management plan to reflect the new situation. D. Suggest the manager contact the steering committee and project management office (PMO) to be included. Answer: C Question: 20 A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product. What should the project manager do? A. Use the remaining time and resources to add additional scope to the project without spending the project budget. B. Ensure product quality by spending the remaining resources and time on additional quality checks for the product. C. Acknowledge the project closure criteria has been met and release the remaining budget and resources. D. Obtain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget. Answer: C Question: 21 An agile project is running its third iteration with a duration of 2 weeks. A new operations director, who only has a predictive background, started working at the company. In the first meeting with the project manager, the director demands a weekly project status report. What should the project manager do? A. Invite the director to attend the daily standup meetings. B. Share this with the team and ask them to develop reports for the director. C. Introduce the agile aspect to the director and agree on a solution. D. Explain to the director that agile projects have live reports. Answer: C Question: 22 Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained. How should the project manager communicate with the customer to help assure them that the project has produced quality products? A. Show the customer the tolerance and control limits. B. Show the customer sample results from the current batch. C. Show the customer a sample history of quality. D. Show the customer the quality control measurements. Answer: D Question: 23 A company is working on a project to develop an integration of their existing systems. There are known issues in production. What should the project manager do? A. Identify and remove impediments and mitigate the risks. B. Ensure the product owner reviews requirements with the team. C. Include acceptance criteria in the definition of done (DoD). D. Review the quality control processes and procedures. Answer: A Question: 24 A mid-size capital project has shared resources from the company's contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team. What should the project manager do first in this situation? A. Report the issue to higher management and seek their direct involvement to complete the job from the contract department. B. Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project. C. Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success. D. Communicate with the contract manager to commit a budget for the resources required for project execution. Answer: B Question: 25 A team shared a complaint regarding the scrum master during the last sprint review. The team expressed that they were delayed because the scrum master did not remove impediments, such as scheduling some meetings with external teams and obtaining a room to work collaboratively, among other critical blockers. What should the project manager do? A. Request an additional resource to assist in solving all of the impediments listed by the team. B. Determine and agree when a situation becomes an impediment to be solved by the scrum master. C. Request the team review and prioritize the open impediments to resolve all of them as soon as possible. D. Push back, explaining that a self-organized team should address all of the problems to get the work done. Answer: B Question: 26 A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep. Which action should the project manager take to control the scope? A. Ensure that all key stakeholders agree to the project deliverables and there will be no need for changes. B. Accept only those changes to requirements that provide additional value to the project. C. Reject all changes that will increase the budget or increase the time line of the project. D. Accept only those changes that are approved by the change control board (CCB) prior to being implemented. Answer: D