CAD 101 Exam Questions With Complete Solutions

A patient calls for an appointment and is found in the system. Whats next correct answer: enter patient appointment desk A patient calls for an appointment and is not found in the system. Whats next correct answer: create a new patient Steps to create a new patient correct answer: obtain patient information Obtain billing information Obtain insurance/coverage information Components of patient information correct answer: demographics Employer Emergency contacts Components of billing information correct answer: responsible party Guarantor demographics Components of insurance information correct answer: payor/plan Effective dates Subscriber/member ids How do schedulers know that an appointment is needed correct answer: patient calls, someone calls on behalf of the Patient, mychart, walk in, referrals, Orders What is the first step to using epic correct answer: logging in to the system What is the epic button? Correct answer: contains menus that allow you to access different functionality in the system Ex. Scheduling, reports and admin Next to the epic button is a toolbar known as the __________ toolbar correct answer: hyperspace Where does appointment entry and most other patient-related tasks begin? Correct answer: patient lookup window What does the patient lookup window allow you to find or create correct answer: patient records What opens once you have found or created the patient record that you need correct answer: appointment desk When do you most commonly use the appointment desk activity to make an appointment correct answer: when making an appointment for a single patient from a phone call How do you open the appointment desk correct answer: click appts in the hyperspace tolbar Why is it important to use as much information as possible to look up a patient correct answer: it reduces the number of patients that you see in the search results and therefore lessens the chance of selecting the incorrect patient What should you always do before creating a new patient in the system correct answer: check to see if the patient already exists in the system