PHR/SPHR Terms| 282 Questions| With Complete Solutions

1. Which of the following are valid HR certifications? A. SPHRca B. aPHR C. SHRM-CP D. IPMA-SCP E. Intern-CP F. SPHR-SCP correct answer: B. aPHR C. SHRM-CP D. IPMA-SCP F. SPHR-SCP 1. ______________ was accredited by the National Commission for Certifying Agencies (NCCA) in 2008. correct answer: Human Resource Certification Institute (HRCI) 1. Match the following certification designations to the certifying organization. A. SPHRi B. aPHR C. SHRM-SCP D. IPMA-CP (1) HRCI (2) SHRM (3) IPMA-HR correct answer: A. SHPRi - (1) HRCI B. aPHR - (1) HRCI C. SHRM-SCP - (2) D. IPMA-CP - (3) 1. Amanda has joined the HR department recently. as the newest HR analysis, Amanda has been assigned to provide client departments with monthly reports detailing the HR performance indices. What is the most important factor Amanda should keep in mind while performing this task? A. Department managers always have the right to veto any HR initiative. B. Any request by the client department should be accepted and provided to them. C. Any deliverable she provides will establish her reputation as reliable or unreliable. D. Customer reports will eventually be collected and destroyed because of their confidential nature. correct answer: C. Any deliverable she provides will establish her reputation as reliable or unreliable. Chapter 1 1. HRCI has been certifying HR professionals since: A. 1986 B. 1976 C. 3008 D. 2016 correct answer: B. 1976 2. In 2008, _________ was accredited by the National Commission for Certifying Agencies (NCAA). correct answer: HRCI 3. HRCI's certification exams have all been _______, meaning they actually measure what they say they measure. A. Validated B. Expunged C. Contested D. Proven correct answer: A. Validated 4. Simone has just graduated from college and is beginning her first job as an HR analyst with a major employer. She is wondering what certification she should seek to begin her career. You tell her to take the exam for ___________. correct answer: aPHR 5. Which of the following are valid HR certifications? (Choose three). A. PHRca B. PHRi C. NPHR D. UPHR E. SPHR correct answer: A. PHRca B. PHRi E. SPHR 6. Someone already certified as a Professional in Human Resources (PHR) must __________ to gain certification as a Senior Professional in Human Resources (SPHR). (Choose two). A. Sit for and pass the SPHR exam B. Have a minimum of seven years of experience as a professional HR level. C. Sit for and pass the SPHRca exam. D. Have a minimum of four years of experience as a professional HR level. correct answer: A. Sit for and pass the SPHR exam D. Have a minimum of four years of experience at professional HR level. 7. HR professionals who operate in a global marketplace are able to demonstrate mastery of cross-border HR responsibilities, including strategies of globalization and development of HR policies and initiatives supporting organizational global growth by achieving a _______________ certification. correct answer: GPHR 8. PHRca is a certification that recognizes the unique characteristics of business and employment requirements in ________________________ correct answer: California 9. Other certification agencies, in addition to the Human Resource Certification Institute, include: A. Cross-Border HR Professionals Association and Society for Human Resource Management. B. Society for Human Resource Management and International Public Management Association for Human Resources. C. American National Standards Institute and Cross-Border HR Professionals Association D. Society for Human Resource Management and Human Resource Standards Acceptance Group correct answer: B. Society for Human Resource Management and International Public Management Association for Human Resources. 10. Which of the following is not a valid HR certification designation? A. GPHR B. SHRM-SCP C. IHRM-CP D. IPMA-SCP correct answer: C. IHRM-CP 11. Studies have shown that ___________% of employers are looking for certifications at the HR director level. correct answer: 55% 12. The HRCI Body of Knowledge (BoK) is: A. A list of everything any HR manager should know. B. A description of the complete set of concepts, tasks, responsibilities, and knowledge required to fulfill the duties of an HR generalist C. A list of all the desirable knowledge items any HR manager should understand D. A description of the responsibilities undertaken by any HR generalist correct answer: B. A description of the complete set of concepts, tasks, responsibilities, and knowledge required to fulfill the duties of an HR generalist Chapter 2 1. John, a new employee, has just arrived at the orientation program where everyone completes their payroll forms and signs up for healthcare benefits. He bring his W-4 form to you and says he isn't subject to payroll withholding because he pays his taxes directly each quarter. What is your response? A. That's okay. We won't process a W-4 form for you. We will give you a form 1099.