ITIL-Foundation-Online-Practice-Exam: ITIL Foundation Certification Exam Sample Questions

ProcessE is the ultimate preparation source for passing the ITIL Foundation Exam. They have carefully complied realistic ITIL Foundation Exam Questions and Answers, which are updated frequently, and reviewed by industry experts. ProcessE ITIL experts from multiple organizations are talented and qualified individuals who have reviewed each question and answer section in order to help you understand the concept and pass the certification Exam. The best way to prepare for an Exam is not reading a text book, but taking ITIL Foundation Practice Exam questions and understanding the correct answers. - Answer- Get more Details for Online Practice Test: 01. Which of the following is concerned with policy and direction? Options: a) Capacity management b) Governance c) Service design d) Service level management - Answer- b) Governance 02. Software and technology are examples of which of the four Ps? Options: a) Processes b) Performance c) Products d) Partners - Answer- c) Products 03. Who normally chairs a change advisory board (CAB)? Options: a) manager b) Service owner c) Change initiator d) Business relationship manager - Answer- a) manager 04. Which process will regularly analyze incident data to identify discernable trends? Options: a) Service level management b) Problem