PHR Practice Questions With Correct Answers

80/20 rule - Answer 80 percent of problems are caused by 20 percent causes. Pareto chart. LMRDA (Labor Management Reporting and Disclosure Act) - Answer Taft Hartley act, one regulation is prohibition of closed shops and the allowances of union shops with the consent of the majority of employees. Zipper clause - Answer an employment agreement in which both parties waive the right to demand bargaining on any matter not dealt with in the contract, regardless of whether that matter was contemplated when the contract was negotiated or signed. Strategic Management - Answer Ongoing process of innovation, advantage, value creation, and reassessment used to forecast the next organizational challenge. These functions are planning, organizing, directing, and controlling. Stages of stress - Answer arousal stage, resistance stage, exhaustion stage. Identified by dr. Hans selye. arousal stage - Answer Teeth grinding, insomnia, irritability, anxiety, forgetfulness, and inability to concentrate. resistance stage - Answer Fatigue without cause, mood swings, social withdraws, resentment, indifference, defiance, procrastination, and indecision. exhaustion stage - Answer Headaches, chronic fatigue, indigestion, intestinal problems, chronic depression, hostility, isolation, disorganization, poor judgement, and disillusionment The Clayton act - Answer Passed in 1914 to limit the use of injunctions to break strikes and exempted unions from the Sherman antitrust act. Sherman Antitrust Act - Answer an 1890 law that banned the formation of trusts and monopolies in the United States. HR audit - Answer is a comprehensive method (or means) to review current human resources policies, procedures, documentation and systems to identify needs for improvement and enhancement of the HR function as well as to assess compliance with ever-changing rules and regulations. What is the most important consideration in workforce planning and employment? - Answer The legal and regulatory environment Title VII of the Civil Rights Act of 1964 was amended three times to clarify and expand its coverage. - Answer Equal Employment Opportunity Act of 1972, Pregnancy Discrimination Act of 1978 and Americans with Disabilities Act of 1990 The process of attempting to retain the knowledge of workers is known as what? - Answer Knowledge management ADDIE model - Answer Analysis Design Development Implementation Evaluation Which of the following is the correct sequence of instructional design? - Answer (ADDIE) Analysis, design, development, implementation, evaluation. The ADDIE model is used to describe the process of instructional design. It focuses on first identifying the gap between desired and actual behavior, designing and developing programs to bridge that gap, implementing the training program, and then evaluating the effectiveness of the training. pay equity - Answer defined by what the employee brings to the job (inputs) and what they receive as rewards (outcomes). Degree of secrecy, how wages are set, and the process for determining value are all elements of organizational justice. yellow dog contract - Answer an agreement some companies forced workers to take that forbade them from joining a union. This was a method used to limit the power of unions, thus hampering their development. Outlawed in 1932 by the Norris-LaGuardia Act. Petermann v. International Brotherhood of Teamsters - Answer Workers' compensation, unemployment, and medical benefits are all calculated using which of the following modifiers? - Answer The loss experience, or experience modifier is used to modify or recalculate the rate of insurance an employer must pay. An employer's insurance premium is based on the amount of use, similar to car insurance. The more claims an employer has, the more expensive it is to purchase the insurance. Older Worker Benefits Protection Act (OWBPA) - Answer amended the Age Discrimination in Employment Act. Which of the following acts was an amendment to the Employee Retirement Income Security Act (ERISA)? - Answer There have been a number of amendments to ERISA, typically expanding the protection for health benefit plan participants and beneficiaries. These amendments include the Consolidated Omnibus Budget Reconciliation Act (COBRA), the Health Insurance Portability and Accountability Act (HIPAA), and the Mental Health Parity Act (MHPA).