Courtney Lowes
Unit 16
P3M2D1
John Lewis would have different ways in which they would motivate their staff.
McGregor Theory X and Theory Y
McGregor created his theory in 1960 in his book. The theory he put forward talks about two
different ways in which workers would be motivated.
Theory X suggests that employees are only doing their work because they are told to do it
and that they should face the threat of punishment which would help them work better.
However the staff may not listen to the threat as they don’t think it will happen and would
not carry out their work still so they should be offered rewards to make them do it. Theory X
is where there is usually poor results and staff are not very motivated.
Theory Y is where the staff would have self-control and would want to achieve their
objectives in the business because of themselves and therefore would be given more
freedom. Theory Y usually is more effective and has better results.
Theory X is used more by businesses as they believe that it is better to have strict close
control to ensure that employees are doing their work and have good performance.
http://beta.tutor2u.net/business/reference/motivation-mcgregor-theory-x-theory-y
Mayo Theory
Mayo put forward the theory that staff would be motivated if they had their social needs
mat better whilst they were working and it was not just entirely based on their money. He
introduced the Human Relation School of thought which showed managers have an interest
in their staff and treated them more as people, communication with them better. This
showed that workers would be more motivated if they had good teamwork and an interest
in each other. He done an experiment and changes different factors in the room and found
out that the performance of the staff remained the same.
Herzberg’s two factor theory
Herzberg asked a group of workers what made them satisfied in their job and the incidents
that had occurred in their work place. He analyses the attitudes of 200 engineers and
accountants when they were asked set questions about their work. After this he made a
two-step approach to what would motivate staff, hygiene and motivator factors. Hygiene
factors are those which do not increase motivation but are needed such as good working
conditions, co-worker relations, base wage. Motivator factors are those which will motivate
the staff such as achievement, recognition, responsibility, personal growth and
advancement.
Unit 16
P3M2D1
John Lewis would have different ways in which they would motivate their staff.
McGregor Theory X and Theory Y
McGregor created his theory in 1960 in his book. The theory he put forward talks about two
different ways in which workers would be motivated.
Theory X suggests that employees are only doing their work because they are told to do it
and that they should face the threat of punishment which would help them work better.
However the staff may not listen to the threat as they don’t think it will happen and would
not carry out their work still so they should be offered rewards to make them do it. Theory X
is where there is usually poor results and staff are not very motivated.
Theory Y is where the staff would have self-control and would want to achieve their
objectives in the business because of themselves and therefore would be given more
freedom. Theory Y usually is more effective and has better results.
Theory X is used more by businesses as they believe that it is better to have strict close
control to ensure that employees are doing their work and have good performance.
http://beta.tutor2u.net/business/reference/motivation-mcgregor-theory-x-theory-y
Mayo Theory
Mayo put forward the theory that staff would be motivated if they had their social needs
mat better whilst they were working and it was not just entirely based on their money. He
introduced the Human Relation School of thought which showed managers have an interest
in their staff and treated them more as people, communication with them better. This
showed that workers would be more motivated if they had good teamwork and an interest
in each other. He done an experiment and changes different factors in the room and found
out that the performance of the staff remained the same.
Herzberg’s two factor theory
Herzberg asked a group of workers what made them satisfied in their job and the incidents
that had occurred in their work place. He analyses the attitudes of 200 engineers and
accountants when they were asked set questions about their work. After this he made a
two-step approach to what would motivate staff, hygiene and motivator factors. Hygiene
factors are those which do not increase motivation but are needed such as good working
conditions, co-worker relations, base wage. Motivator factors are those which will motivate
the staff such as achievement, recognition, responsibility, personal growth and
advancement.
