1
Test Bank for Johns/Saks, Organizational Behaviour, Ninth Edition
Chapter 1
1) The most important goal of virtually all organizations is
a. profit.
b. survival.
c. employee development.
d. cost reduction.
e. increased productivity.
Answer: b
Diff: 2
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
2) Which of the following is most accurate?
a. Human resources management is basically the same as organizational behaviour.
b. Human resources management has more to do with individuals than organizational
behaviour.
c. Human resources management can help you understand organizational behaviour.
d. Organizational behaviour can help you understand human resources management.
e. Organizational behaviour has more to do with groups than human resources
management.
Answer: d
Diff: 2
Type: MC
Page Reference: 6
Skill: Recall
Objective: 1.2 Explain the concept of organizational behaviour and describe the goals of
the field.
Copyright © 2014 Pearson Canada Inc.
, 2
3) Organizational survival is often dependent on how well the organization can adapt.
Which of the following behaviours on the part of individuals is necessary for the
organization to survive?
a. Being motivated to join and remain with the organization
b. Performing their work in terms of productivity, quality, and service
c. Being flexible
d. Being innovative
e. All of the above
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Applied
Objective: 1.1 Define "organizations" and describe their basic characteristics.
4) Which of the following statements best defines an "organization"?
a. A social convention for accomplishing individual goals through group effort.
b. A group which accomplishes common goals through social interactions and individual
effort.
c. A social invention for accomplishing common goals through group effort.
d. A collection of formally organized social entities.
e. A combination of people and physical capital designed to accomplish a common goal.
Answer: c
Diff: 3
Type: MC
Page Reference: 4
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
5) Organizational behaviour is interested in
a. the attitudes of individuals and groups in organizations.
b. the behaviours of individuals and groups in organizations.
c. the structure of organizations.
d. the formation of groups in organizations.
Copyright © 2014 Pearson Canada Inc.
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e. all of the above.
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
6) Which of the following is not a concern of the field of organizational behaviour?
a. How organizations can survive and adapt to change
b. How to get people to practice effective teamwork
c. Understanding people and managing them to work effectively
d. Understanding people in order to create the most sustainable organization possible
e. How to get people to think and act in exactly the same way as everyone else
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
7) A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
a. The adoption of a new leadership style and the subsequent resignation of two
executives in Canada
b. The development of an organizational structure for the newly merged company
c. The impact of different cultural values on the newly merged company
d. The adoption of a bilingual communication policy for all announcements in the
employee newsletter
e. The legal restrictions pertaining to shared ownership in the newly merged company
Answer: e
Diff: 3
Copyright © 2014 Pearson Canada Inc.
, 4
Type: MC
Page Reference: 5
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
8) Management is defined as
a. the art of telling people what to do.
b. the art of getting things accomplished through others.
c. the art of getting people to do what you want.
d. the art of controlling employees.
e. the art which prescribes how things get accomplished in organizations.
Answer: b
Diff: 2
Type: MC
Page Reference: 11
Skill: Recall
Objective: 1.3 Define "management" and describe what managers do to accomplish
goals.
9) Who was the father of scientific management?
a. Henri Fayol
b. Frederick Taylor
c. Lyndall Urwick
d. Max Weber
e. Elton Mayo
Answer: b
Diff: 1
Type: MC
Page Reference: 13
Skill: Recall
Objective: 1.4 Contrast the "classical viewpoint" of management with that which the
"human relations movement" advocated.
Copyright © 2014 Pearson Canada Inc.
Test Bank for Johns/Saks, Organizational Behaviour, Ninth Edition
Chapter 1
1) The most important goal of virtually all organizations is
a. profit.
b. survival.
c. employee development.
d. cost reduction.
e. increased productivity.
Answer: b
Diff: 2
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
2) Which of the following is most accurate?
a. Human resources management is basically the same as organizational behaviour.
b. Human resources management has more to do with individuals than organizational
behaviour.
c. Human resources management can help you understand organizational behaviour.
d. Organizational behaviour can help you understand human resources management.
e. Organizational behaviour has more to do with groups than human resources
management.
Answer: d
Diff: 2
Type: MC
Page Reference: 6
Skill: Recall
Objective: 1.2 Explain the concept of organizational behaviour and describe the goals of
the field.
Copyright © 2014 Pearson Canada Inc.
, 2
3) Organizational survival is often dependent on how well the organization can adapt.
Which of the following behaviours on the part of individuals is necessary for the
organization to survive?
a. Being motivated to join and remain with the organization
b. Performing their work in terms of productivity, quality, and service
c. Being flexible
d. Being innovative
e. All of the above
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Applied
Objective: 1.1 Define "organizations" and describe their basic characteristics.
4) Which of the following statements best defines an "organization"?
a. A social convention for accomplishing individual goals through group effort.
b. A group which accomplishes common goals through social interactions and individual
effort.
c. A social invention for accomplishing common goals through group effort.
d. A collection of formally organized social entities.
e. A combination of people and physical capital designed to accomplish a common goal.
Answer: c
Diff: 3
Type: MC
Page Reference: 4
Skill: Recall
Objective: 1.1 Define "organizations" and describe their basic characteristics.
5) Organizational behaviour is interested in
a. the attitudes of individuals and groups in organizations.
b. the behaviours of individuals and groups in organizations.
c. the structure of organizations.
d. the formation of groups in organizations.
Copyright © 2014 Pearson Canada Inc.
, 3
e. all of the above.
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
6) Which of the following is not a concern of the field of organizational behaviour?
a. How organizations can survive and adapt to change
b. How to get people to practice effective teamwork
c. Understanding people and managing them to work effectively
d. Understanding people in order to create the most sustainable organization possible
e. How to get people to think and act in exactly the same way as everyone else
Answer: e
Diff: 1
Type: MC
Page Reference: 5
Skill: Recall
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
7) A large Canadian corporation has recently merged with a French company. Which of
the following is least likely to be related to the field of organizational behaviour?
a. The adoption of a new leadership style and the subsequent resignation of two
executives in Canada
b. The development of an organizational structure for the newly merged company
c. The impact of different cultural values on the newly merged company
d. The adoption of a bilingual communication policy for all announcements in the
employee newsletter
e. The legal restrictions pertaining to shared ownership in the newly merged company
Answer: e
Diff: 3
Copyright © 2014 Pearson Canada Inc.
, 4
Type: MC
Page Reference: 5
Skill: Applied
Objective: 1.2 Explain the concept of "organizational behaviour" and describe the goals
of the field.
8) Management is defined as
a. the art of telling people what to do.
b. the art of getting things accomplished through others.
c. the art of getting people to do what you want.
d. the art of controlling employees.
e. the art which prescribes how things get accomplished in organizations.
Answer: b
Diff: 2
Type: MC
Page Reference: 11
Skill: Recall
Objective: 1.3 Define "management" and describe what managers do to accomplish
goals.
9) Who was the father of scientific management?
a. Henri Fayol
b. Frederick Taylor
c. Lyndall Urwick
d. Max Weber
e. Elton Mayo
Answer: b
Diff: 1
Type: MC
Page Reference: 13
Skill: Recall
Objective: 1.4 Contrast the "classical viewpoint" of management with that which the
"human relations movement" advocated.
Copyright © 2014 Pearson Canada Inc.
