MULTIPLE CHOICE QUESTIONS
CHAPTER 1: Strategic Human Resource Management: An Overview ........................ 1
CHAPTER 2: Business Ethics and Corporate Social Responsibility ............................. 17
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action ...................................................................................... 34
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ........ 57
CHAPTER 5: Recruitment .................................................................................................. 74
CHAPTER 6: Selection ........................................................................................................ 90
CHAPTER 7: Training and Development ....................................................................... 106
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 121
CHAPTER 8: Performance Management and Appraisal ............................................. 126
CHAPTER 9: Compensation ............................................................................................. 142
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 159
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 177
CHAPTER 12: Labor Unions and Collective Bargaining ............................................... 193
APPENDIX
CHAPTER 12: History of Unions in the United States .................................................... 212
CHAPTER 13: Internal Employee Relations .................................................................... 218
CHAPTER 14: Global Human Resource Management ................................................... 233
i
, TRUE/FALSE QUESTIONS
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 251
CHAPTER 2: Business Ethics and Corporate Social Responsibility ........................... 254
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 258
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 261
CHAPTER 5: Recruitment ................................................................................................ 264
CHAPTER 6: Selection ...................................................................................................... 267
CHAPTER 7: Training and Development ...................................................................... 270
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 273
CHAPTER 8: Performance Management and Appraisal ............................................. 276
CHAPTER 9: Compensation ............................................................................................. 279
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 282
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 285
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 288
CHAPTER 13: Internal Employee Relations .................................................................... 291
CHAPTER 14: Global Human Resource Management ................................................... 294
ii
, ANSWERS TO MULTIPLE-CHOICE
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 297
CHAPTER 2: Business Ethics and Corporate Social Responsibility ......................... 298
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 299
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 301
CHAPTER 5: Recruitment ................................................................................................ 302
CHAPTER 6: Selection ...................................................................................................... 303
CHAPTER 7: Training and Development ....................................................................... 304
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 305
CHAPTER 8: Performance Management and Appraisal ............................................. 306
CHAPTER 9: Compensation ............................................................................................. 307
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 308
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 309
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 310
APPENDIX
CHAPTER 12: History of Unions in the United States .................................................... 311
CHAPTER 13: Internal Employee Relations .................................................................... 312
CHAPTER 14: Global Human Resource Management ................................................... 313
iii
, ANSWERS TO TRUE/FALSE QUESTIONS
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 314
CHAPTER 2: Business Ethics and Corporate Social Responsibility ......................... 315
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 316
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 317
CHAPTER 5: Recruitment ................................................................................................ 318
CHAPTER 6: Selection ...................................................................................................... 319
CHAPTER 7: Training and Development ....................................................................... 320
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 321
CHAPTER 8: Performance Management and Appraisal ............................................. 322
CHAPTER 9: Compensation ............................................................................................. 323
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 324
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 325
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 326
CHAPTER 13: Internal Employee Relations .................................................................... 327
CHAPTER 14: Global Human Resource Management ................................................... 328
iv
CHAPTER 1: Strategic Human Resource Management: An Overview ........................ 1
CHAPTER 2: Business Ethics and Corporate Social Responsibility ............................. 17
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action ...................................................................................... 34
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ........ 57
CHAPTER 5: Recruitment .................................................................................................. 74
CHAPTER 6: Selection ........................................................................................................ 90
CHAPTER 7: Training and Development ....................................................................... 106
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 121
CHAPTER 8: Performance Management and Appraisal ............................................. 126
CHAPTER 9: Compensation ............................................................................................. 142
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 159
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 177
CHAPTER 12: Labor Unions and Collective Bargaining ............................................... 193
APPENDIX
CHAPTER 12: History of Unions in the United States .................................................... 212
CHAPTER 13: Internal Employee Relations .................................................................... 218
CHAPTER 14: Global Human Resource Management ................................................... 233
i
, TRUE/FALSE QUESTIONS
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 251
CHAPTER 2: Business Ethics and Corporate Social Responsibility ........................... 254
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 258
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 261
CHAPTER 5: Recruitment ................................................................................................ 264
CHAPTER 6: Selection ...................................................................................................... 267
CHAPTER 7: Training and Development ...................................................................... 270
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 273
CHAPTER 8: Performance Management and Appraisal ............................................. 276
CHAPTER 9: Compensation ............................................................................................. 279
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 282
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 285
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 288
CHAPTER 13: Internal Employee Relations .................................................................... 291
CHAPTER 14: Global Human Resource Management ................................................... 294
ii
, ANSWERS TO MULTIPLE-CHOICE
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 297
CHAPTER 2: Business Ethics and Corporate Social Responsibility ......................... 298
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 299
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 301
CHAPTER 5: Recruitment ................................................................................................ 302
CHAPTER 6: Selection ...................................................................................................... 303
CHAPTER 7: Training and Development ....................................................................... 304
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 305
CHAPTER 8: Performance Management and Appraisal ............................................. 306
CHAPTER 9: Compensation ............................................................................................. 307
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 308
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 309
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 310
APPENDIX
CHAPTER 12: History of Unions in the United States .................................................... 311
CHAPTER 13: Internal Employee Relations .................................................................... 312
CHAPTER 14: Global Human Resource Management ................................................... 313
iii
, ANSWERS TO TRUE/FALSE QUESTIONS
CHAPTER 1: Strategic Human Resource Management: An Overview .................... 314
CHAPTER 2: Business Ethics and Corporate Social Responsibility ......................... 315
CHAPTER 3: Workforce Diversity, Equal Employment Opportunity, and
Affirmative Action .................................................................................... 316
CHAPTER 4: Job Analysis, Strategic Planning, and Human Resource Planning ...... 317
CHAPTER 5: Recruitment ................................................................................................ 318
CHAPTER 6: Selection ...................................................................................................... 319
CHAPTER 7: Training and Development ....................................................................... 320
APPENDIX,
CHAPTER 7: Career Planning and Development ........................................................ 321
CHAPTER 8: Performance Management and Appraisal ............................................. 322
CHAPTER 9: Compensation ............................................................................................. 323
CHAPTER 10: Benefits, Nonfinancial Rewards, and Other Compensation Issues ...... 324
CHAPTER 11: A Safe and Healthy Work Environment ................................................. 325
CHAPTER 12: Labor Union and Collective Bargaining.................................................. 326
CHAPTER 13: Internal Employee Relations .................................................................... 327
CHAPTER 14: Global Human Resource Management ................................................... 328
iv
