BMGT 1301-Supervision Exam 1 (Chapters 1,2,3) Answered

What are the 4 organizational levels? - ANSWER-Top Management Middle Managers Supervisors Operative Employees What is an example of a top management position? - ANSWER-President What is an example of a Middle Management position? - ANSWER-Regional Director What is an example of a Supervisory position? - ANSWER-Supervisor first-level managers - ANSWER-Managers who represent the first level in the management hierarchy. Think of a supervisor as a first-level manager. Taft-Hartley Act - ANSWER-stated that any person who could hire, suspend. transfer, lay off, recall, promote, discharge, assign, reward, or discipline other employees while using independent judgement is a supervisor management - ANSWER-the process of getting things done, effectively and efficiently, through and with other people efficiency - ANSWER-doing a task right; also refers to the relationship between inputs and outputs effectiveness - ANSWER-doing the right task; goal attainment What are the four management functions? - ANSWER-Planning Organizing Leading Controlling What is planning? - ANSWER-Setting goals and organizational direction What is organizing? - ANSWER-Determining what needs to be done What is leading? - ANSWER-Directing, motivating, and handling conflicts What is controlling? - ANSWER-Monitoring activities What roles do supervisors play? - ANSWER-Key person Person in the middle