Chapter 1: MIS – Management Information Systems
What is an Information System?
• An information system (IS) is a group of components that interact to produce information
• Five fundamental components of computer-based information systems are:
1. Hardware
2. Software
3. Data
4. Procedures
5. People
What is MS?
• Management Information Systems (MIS) comprise the development and use of information
systems that help organizations achieve their goals and objectives
• Key elements:
1. Development and use
2. Information systems
3. Goals and objectives
Development and Use of Information Systems
• You need to:
– Take an active role in order to ensure that system will meet your needs
– Learn how to acquire information systems
Figure out how the system works
– Learn how to use information systems
Security, backup, recovery
Achieving Business Goals and Objectives
• MIS aids businesses in achieving objectives
– Organizations themselves don’t do anything, so MIS allows them to run operations
• MIS empowers users to reach goals
– Need to be developed to actually assist rather than for the sake of having tech
,Social Media: Changing the Relationship Between Customers and
Business
• Social media allows people to connect and share their opinions about the world
• Social Media/Networking, where often ignored by companies at first – but it allows good press
and bad press to be shared to millions within seconds
• Now, organizations are creating strategies that incorporate social networking tools
Examples:
- Blogs, Vlogs
- Instagram Accounts, Facebook Accounts
- YouTube Channels
How is IS Different from IT?
• Information system (IS) is a system of hardware, software, data, procedures, and people that
produces information
• Information technology (IT) represents raw technology, components of IS
– Hardware
– Software
– Data components
• IT refers to:
– Methods
– Inventions
– Standards
– Products
• IT must be embedded into an IS to help accomplish objectives
– Technology must be combined with people and procedure components
– IS includes people, which impacts the design and implementation of the system
– Successful business people utilize differences between IT and IS to improve their
systems
Why Are Information Systems Important for Our Economy?
• Information and Communications Technology (ICT) sector is the most closely related to use of
IS in Canada.
• ICT sector provides products and services that other industries rely on such as software,
manufacturing wholesaling, telecommunications, computer services
,How Do Successful Business Professionals Use IS?
• Consumers are accustomed to yearly advances in devices, services, and pricing
• Products should be
• Free – free or delivered at no cost (Twitter, Instagram, Facebook)
• Perfect – Contain no errors or competitive with alternatives
• Now – Delivered almost immediately, usable, and available 24/7
• Today, every business professional uses numerous information systems, some basic ones are:
• Email
• Accessing webpages
• Using word processors, spreadsheets, presentations
• Instant messaging and location-based services on smart phones
• To be successful business professionals need to learn to use the following:
• Use of mobile devices and applications, and collaborative systems
• Use of project-management software – Microsoft Project, OpenProject
• Business graphics – MS Visio, SmartDraw
Gaining a Competitive Advantage
Five key transformative technologies will be in demand:
1. Virtual and augmented reality
2. 5G mobile
3. 3D printing
4. Blockchain
5. Artificial intelligence
Communication, business skills and technical knowledge are paramount
Five occupations predicted to have above-average growth rates:
• Computer and information systems managers
• Computer engineers (except software engineers, designers)
• Database analysts, administrators
• Computer programmers and interactive media developers
, • Graphic arts technicians
What is the Shape of Things to Come?
• Moore’s Law noted that the density of circuits on an integrated chip was doubling
approximately every two years or so
• Prediction is accurate for past five decades, one of few accurate predictions
• Same amount of money can buy increased computer capacity than 50 years ago
Networks Effects and Lock-in
• The value that is received from using certain technologies increases significantly as the
number of users increases.
• Examples:
– Fax machines: couldn’t have sold just one
– Social networks: need others to join
• Once established, network effects can lock-in users and make it harder for them to switch
technologies
Business of IT and IS
• How will the changes in IT and IS affect the way we live and work?
– Business is changing because of advances in IS and IT
– Mobility devices will change what it means to go to work, allow remote working
anywhere, anytime
– Ability to handle (find, process, understand, communicate) data is going to be important
skill for decades to come
• Within the next decade:
– Unlimited storage will be almost free
– Analytical software will reveal hidden information
– The real and virtual world will collide as wide-area networks (WANs) become cheap,
reliable, and widely available
– These technology trends will enable deep, powerful, performance-enhancing
innovations that will be felt in almost every industry
What is an Information System?
• An information system (IS) is a group of components that interact to produce information
• Five fundamental components of computer-based information systems are:
1. Hardware
2. Software
3. Data
4. Procedures
5. People
What is MS?
• Management Information Systems (MIS) comprise the development and use of information
systems that help organizations achieve their goals and objectives
• Key elements:
1. Development and use
2. Information systems
3. Goals and objectives
Development and Use of Information Systems
• You need to:
– Take an active role in order to ensure that system will meet your needs
– Learn how to acquire information systems
Figure out how the system works
– Learn how to use information systems
Security, backup, recovery
Achieving Business Goals and Objectives
• MIS aids businesses in achieving objectives
– Organizations themselves don’t do anything, so MIS allows them to run operations
• MIS empowers users to reach goals
– Need to be developed to actually assist rather than for the sake of having tech
,Social Media: Changing the Relationship Between Customers and
Business
• Social media allows people to connect and share their opinions about the world
• Social Media/Networking, where often ignored by companies at first – but it allows good press
and bad press to be shared to millions within seconds
• Now, organizations are creating strategies that incorporate social networking tools
Examples:
- Blogs, Vlogs
- Instagram Accounts, Facebook Accounts
- YouTube Channels
How is IS Different from IT?
• Information system (IS) is a system of hardware, software, data, procedures, and people that
produces information
• Information technology (IT) represents raw technology, components of IS
– Hardware
– Software
– Data components
• IT refers to:
– Methods
– Inventions
– Standards
– Products
• IT must be embedded into an IS to help accomplish objectives
– Technology must be combined with people and procedure components
– IS includes people, which impacts the design and implementation of the system
– Successful business people utilize differences between IT and IS to improve their
systems
Why Are Information Systems Important for Our Economy?
• Information and Communications Technology (ICT) sector is the most closely related to use of
IS in Canada.
• ICT sector provides products and services that other industries rely on such as software,
manufacturing wholesaling, telecommunications, computer services
,How Do Successful Business Professionals Use IS?
• Consumers are accustomed to yearly advances in devices, services, and pricing
• Products should be
• Free – free or delivered at no cost (Twitter, Instagram, Facebook)
• Perfect – Contain no errors or competitive with alternatives
• Now – Delivered almost immediately, usable, and available 24/7
• Today, every business professional uses numerous information systems, some basic ones are:
• Accessing webpages
• Using word processors, spreadsheets, presentations
• Instant messaging and location-based services on smart phones
• To be successful business professionals need to learn to use the following:
• Use of mobile devices and applications, and collaborative systems
• Use of project-management software – Microsoft Project, OpenProject
• Business graphics – MS Visio, SmartDraw
Gaining a Competitive Advantage
Five key transformative technologies will be in demand:
1. Virtual and augmented reality
2. 5G mobile
3. 3D printing
4. Blockchain
5. Artificial intelligence
Communication, business skills and technical knowledge are paramount
Five occupations predicted to have above-average growth rates:
• Computer and information systems managers
• Computer engineers (except software engineers, designers)
• Database analysts, administrators
• Computer programmers and interactive media developers
, • Graphic arts technicians
What is the Shape of Things to Come?
• Moore’s Law noted that the density of circuits on an integrated chip was doubling
approximately every two years or so
• Prediction is accurate for past five decades, one of few accurate predictions
• Same amount of money can buy increased computer capacity than 50 years ago
Networks Effects and Lock-in
• The value that is received from using certain technologies increases significantly as the
number of users increases.
• Examples:
– Fax machines: couldn’t have sold just one
– Social networks: need others to join
• Once established, network effects can lock-in users and make it harder for them to switch
technologies
Business of IT and IS
• How will the changes in IT and IS affect the way we live and work?
– Business is changing because of advances in IS and IT
– Mobility devices will change what it means to go to work, allow remote working
anywhere, anytime
– Ability to handle (find, process, understand, communicate) data is going to be important
skill for decades to come
• Within the next decade:
– Unlimited storage will be almost free
– Analytical software will reveal hidden information
– The real and virtual world will collide as wide-area networks (WANs) become cheap,
reliable, and widely available
– These technology trends will enable deep, powerful, performance-enhancing
innovations that will be felt in almost every industry
