WELLCARE CENTENE QUESTIONS AND ANSWERS
Which of the following is not an example of Protected Health Information (PHI)? - Answer- Library card
Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - Answer- 1
Wellcare must receive notice of an event change or cancellation as soon as possible, but no later than 30 mins after the event start time. - Answer- FALSE
Ascend is a fast, easy, and compliant way for agents to submit agent-assisted electronic
enrollments. - Answer- TRUE
Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. - Answer- TRUE
Which of the following statements about Scope of Appointment (SOA) is FALSE? - Answer- An electronic SOA submitted in Ascend must be in a Pending status prior to beginning the appointment.
Wellcare's 2022 product expansion represents an 8% increase from 2021. - Answer- TRUE
Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. - Answer- TRUE
Local sales support at the health plan level can help you: - Answer- All of the above
Wellcare offers a wide variety of Medicare products consolidated under a new Wellcare brand. - Answer- True
Notification of events must be received by Wellcare - Answer- Prior to the event
Upon certification, access to the Single Sign-On Portal, Agent Connect (Broker Portal) and Custom Point (Materials Ordering) broker resources is gained. - Answer- True
Wellcare has streamlined standalone PDP offerings from six plans to ___ in all 34 regions across all 50 states and D.C. - Answer- Three plans
Health Risk Assessments: - Answer- All of the above
The Part D Senior Savings Model (SSM), which reduces member spending on insulin, will be offered on the Value Script and Value Plus products. - Answer- True
Which of the following is not an example of Protected Health Information (PHI)? - Answer- Library card
Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - Answer- 1
Wellcare must receive notice of an event change or cancellation as soon as possible, but no later than 30 mins after the event start time. - Answer- FALSE
Ascend is a fast, easy, and compliant way for agents to submit agent-assisted electronic
enrollments. - Answer- TRUE
Wellcare has expanded coverage in Massachusetts, Nebraska, and Oklahoma. - Answer- TRUE
Which of the following statements about Scope of Appointment (SOA) is FALSE? - Answer- An electronic SOA submitted in Ascend must be in a Pending status prior to beginning the appointment.
Wellcare's 2022 product expansion represents an 8% increase from 2021. - Answer- TRUE
Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. - Answer- TRUE
Local sales support at the health plan level can help you: - Answer- All of the above
Wellcare offers a wide variety of Medicare products consolidated under a new Wellcare brand. - Answer- True
Notification of events must be received by Wellcare - Answer- Prior to the event
Upon certification, access to the Single Sign-On Portal, Agent Connect (Broker Portal) and Custom Point (Materials Ordering) broker resources is gained. - Answer- True
Wellcare has streamlined standalone PDP offerings from six plans to ___ in all 34 regions across all 50 states and D.C. - Answer- Three plans
Health Risk Assessments: - Answer- All of the above
The Part D Senior Savings Model (SSM), which reduces member spending on insulin, will be offered on the Value Script and Value Plus products. - Answer- True
