Comprehension Test
1. Which of the following is not a key tension experienced by managers?
A. Dilettantism versus narrow focus
B. Promotion versus prevention
C. Work versus family
D. Strategy versus tactics
Answer: D
2. A person’s behavior in an organization is determined by
A. the person’s personality make-up
B. both the person himself and the situation he is in
C. an individual’s core values and beliefs
D. the organizational norms for behavior
Answer: B
3. Three key content areas of organizational behavior examined in this book are
A. thoughts, affect, and behavior
B. beliefs, attitudes, and norms
C. best practices, OB research, and organizational paradigms
, D. cognition, behavior, and norms
Answer: A
4. Four levels of analysis in OB study are
A. organization, team, interpersonal, and individual
B. intrapersonal, interpersonal, individual, and team
C. team, organization, individual, and intrapersonal
D. individual, group, team, and global business community
Answer: A
5. Which of the following does not represent a key skill that managers should develop?
A. Interpersonal skills
B. Research skills
C. Ethical and moral skills
D. Self-knowledge skills
Answer: B
6. Field studies have the disadvantage of
A. lacking a control group
B. being conducted in university settings
C. having excessively complicated methodology
D. lacking theoretical basis for study
,Answer: A
7. Affect is also known as
A. cognition
B. relationships
C. behavioral learning
D. emotions
Answer: D
8. Laboratory investigations do not
A. run simulations not possible in field research
B. allow researchers to infer a causal relationships
C. make up over 40 percent of OB research
D. offer less of a determination of causal inference than field research
Answer: D
9. The three ways to assess the impact of OB are
A. citation counts, number of OB academic journals, number of NY Times
bestsellers related to OB
B. business use of ideas and research, citation counts, and extent to which OB
scholarship is valued outside the field
C. coverage of OB topics in the media, public opinion regarding OB, US News
rankings
D. utility of OB research, number of publications in economic journals, and
views of academics within the field
, Answer: B
10. The problem with determining “best practices” from observing one organization is
that
A. you may choose the wrong organization
B. the information you obtain may be incomplete
C. they may not have caused the specific positive results
D. there is no control group
Answer: C
Multiple-Choice
11. Which of the following statements about organizational life is not true?
A. The U.S. has one of the lowest labor force participation rates for people 65
and over in the developed world
B. The average person born late in the baby boom will hold 8 jobs before
retiring
C. Almost half of all American workers are unhappy with their jobs
D. Our involvement with organizations dramatically affects the quality of our
lives
Answer: A
12. The three content areas of organizational behavior covered are
A. thoughts, affect, and behavior
B. thoughts, work history, and behavior