Crew Trainer Test

What is the holding time for french fries? - Answer- 7 minutes What are the 4 steps to customer recovery? - Answer- A. Listen B. Apologize C. Solve D. Thank What is the target cash to present time for drive-thru orders? - Answer- 45 seconds What is the proper way to shake fries? - Answer- Two hands lift out of cat and shake After how long do you shake fries when they are cooking (duty timer)? - Answer- 30 seconds How long should dishes soak in compartment #3 (sanitize) before removal? - Answer- 1 minute How many inches high is a "Golden Standard" ice cream cone? - Answer- 3 inches How many blueberries go in a fruit and yogurt parfait? - Answer- 5 What is the holding time for for hashbrowns? - Answer- 10 minutes What is the four step training process? - Answer- A. Prepare B. Present C. Try out D. Follow up What is the holding time for strip bacon on the prep table? - Answer- 4 hours There are two types of SOCs. What are they? - Answer- A. Training B. Follow-up After completion of LMS, a ________________ must be completed to ensure that a crew trainer candidate has the skill set/knowledge to perform their job function. - Answer- Verification What is the target pull time for beef patties off the grill? - Answer- 12 seconds What is the target temperature for brewed coffee? - Answer- 195 to 205 What is th