CCBMA ADMINISTRATIVE EXAM | 104 Questions and Answers with complete solution

When preparing envelopes, one should use a. light type on light background b. a script or italic font c. lower case with punctuation d. capital letters in block format - d. capital letters in block format Telephone calls should be answered no later than the a. first ring b. second ring c. third ring d. fourth ring - c. third ring A patient fails to keep an appointment. The medical assistant should make a note on the a. patients financial record b. patient's chart c. office calendar d. telephone log - b. patient's chart A backup tape for a computer is used to a. check on patient's information b. record financial transactions c. copy hard drive information d. defend against computer fraud - c. copy hard drive information Which name would be filed first in an alphabetical filing system?a. George Jones b. James Meacham c. Wilson Babcock d. John Williams' - c. Wilson Babcock