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Exam (elaborations)

State Of Texas Security officer Level 2 non-commissioned Exam Questions With Correct Answers

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History of Private Security Bureau - Answer The Texas Department of Public safety, regulatory services division which oversees the private security bureau, formerly known as the Texas Board of Private Investigators and Private Security Agencies was created in 1969 to license and regulate the investigations and the security industry in Texas. The Texas Private Security Board consists of seven members appointed by the governor with the advice and consent of the senate as follows - Answer (1) Four public members, each of whom is a citizen of the United States (2) One member who is licensed under this chapter as a private investigator (3) One member who is licensed under this chapter as an alarm systems company; and (4) One member who is licensed under this chapter as the owner or operator of a guard company. (b) Appointments to the board shall be made without regard to the race, color, disability, sex, religion, age, or national origin of the appointee. Subpoena and Injunctive Powers - Answer The Department retains the power to issue subpoenas and injunctions, as outlined in the OC below Subpoena Types: a. Subpoena duces tecum is a summons ordering the parties named to appear in court and produce tangible evidence for use at a hearing or trial. b. Instanter Subpoena is issued when a person fails to comply with a subpoena and is brought to court by the officer. Civil Injunction: is an order requiring a person to do or cease to do a specific action. (1702.381 )(1702.382)(1702.383) OC Sec. 1702.367. COMPLAINT INVESTIGATION; SUBPOENA; WITNESS. - Answer a) For an investigation conducted under this chapter, the Department may issue a subpoena to compel the attendance of a witness or the production of a pertinent record or document. The hearings office may administer oaths and require testimony or evidence to be given under oath. b) A witness is not privileged to refuse to testify to a fact or to produce a record or document with respect to which the witness is properly examined by the hearings officer. OC Sec. 1702.367. COMPLAINT INVESTIGATION; SUBPOENA; WITNESS. - Answer A person required to testify or to produce a record or document on any matter properly under inquiry by the Department who refuses to testify or to produce the record or document on the ground that the testimony or the production of the record or document would incriminate or tend to incriminate the person is nonetheless required to testify or to produce the record or document. A person who is required to testify or to produce a record or document under this subsection is not subject to indictment or prosecution for a transaction, matter, or thing concerning which the person truthfully testifies or produces evidence OC Sec. 1702.367. COMPLAINT INVESTIGATION; SUBPOENA; WITNESS. - Answer If a witness refuses to obey a subpoena or to give evidence relevant to proper inquiry by the Department, the Department may petition a district court of the county in which the hearing is held to compel the witness to obey the subpoena and to give the evidence. The court shall immediately issue process to the witness and shall hold a hearing on the petition as soon as possible. e) An investigator employed by the department may take statements under oath in an investigation of a matter covered by this chapter. Actions Against Violators The Department may take actions against persons including administrative, civil and criminal actions. The following escalates with the severity of the violations (OCP 1702.061 ). - Answer Reprimand, Probation, Suspension and /or a Fine ,Revocation, Summery Suspension/ Summary Denial ,Criminal Charges, Definitions, Person, Guard Company ,Security Services Contractor, Scope of License ,Firearm ,Peace Officer Roles and Responsibilities of Security Officers - Answer The Government Bureau of Labor Statistics Occupational Handbook discusses the roles of Security Officers as follows: Security guards, also called security officers, patrol and inspect property, to protect against fire, theft, vandalism, graffiti, terrorism, and Illegal activity. These workers protect their employer's investment, enforce laws on the property, and deter criminal activity, and other problems. They use radio and telephone communications to call for assistance from police, fire or emergency medical services, as the situation dictates. Security guards write comprehensive reports outlining their observations and activities during their shift. They also may interview witnesses or victims, prepare case reports, and testify in court. Roles and Responsibilities of Security Officers - Answer Although all security officers perform many of the same duties, their specific tasks depend on whether they are work in a "static" security position or on a mobile patrol. Security Officers assigned to static security positions usually stay at one location for a specified length of time. These guards must become closely acquainted with the property and the people associated with their station and must often monitor alarms and closed circuit TV cameras. In contrast, security officers assigned to a mobile patrol drive or walk from one location to another and conduct security checks within an assigned geographical zone. They may detain or arrest criminal violators, answer service calls concerning criminal activity or problems. Roles and Responsibilities of Security Officers - Answer The security officers' job responsibilities also vary with the size, type and location of the employer. In department stores guards protect people, records, merchandise, money and equipment. They often work with undercover store detectives to prevent theft by customers or employees and to apprehend shoplifting suspects prior to the arrival of police. Some shopping centers and theatres have officers who patrol their parking lots to deter car thefts and robberies. In office buildings, banks and hospitals, security officers maintain order and protect the institution's customers, staff and property. At air, sea and rail terminals and other transportation facilities security officers protect people, freight, property and equipment. Using metal detectors and high-tech equipment, they may screen passengers and visitors for weapons and explosives, ensure that nothing is stolen while a vehicle is being loaded or unloaded, and watch for fires and criminals. Security Officers who work in public buildings such as museums or art galleries protect paintings and exhibits by inspecting people and packages entering and leaving the building. Roles and Responsibilities of Security Officers - Answer In factories, laboratories, government buildings, data processing centers and military bases security officers must protect information, products, computer codes, and defense secrets, and check the credentials of people and vehicles entering and leaving the premises. Security officers working at universities, parks and sports stadiums perform crowd control; supervise parking and seating, and direct traffic. Security officers stationed at the entrance to bars and night clubs to maintain order among customers and protect patrons and property. Roles and Responsibilities of Security Officers - Answer To do this job well, the security officer MUST be alert , listen ,and watch The absence of incidents/ crimes is one sign that a security officer is doing a good job. If an offense does occur, an officer DOES NOT CHARGE IN. Instead the security officer should: • Stay calm • Observe and report events in his field notebook • Report to his supervisor as per company policy Site Assigned to Only - Answer Your job responsibilities limit your involvement in protecting and deterring crime to the property I premises that you were hired to protect. According to state occupation code, your authority is limited to the contracted site. There is also a chance that a diversion could be made at another site to draw you off your post in order to commit a burglary or other criminal mischief on the property that you are assigned to. Do not leave your post in order to investigate another property. If you observe suspicious/criminal activity on a nearby property you should observe and report; call the police. Your company was hired to protect a certain property and that is your primary concern. Ethics Code of Conduct - Answer This code of conduct requires that all security officers must, in the course of their employment: ´ Behave honestly and with integrity. ´ Act with care and diligence. ´ Treat everyone with respect and courtesy and without harassment. ´ Comply with all federal, state and local laws. ´ Comply with client and employer policies. ´ Never provides false, misleading or incomplete information in response to a request for information that is made for official purposes. ´ Use client and employer resources in a proper manner. Nondisclosure, Client ,And Company - Answer ´ In the security business it is essential to honor the client's and the company's privacy. Respect the confidentiality of Information acquired in the course of the performance of your responsibilities except when authorized or otherwise legally obligated to disclose. ´ Insure that your actions are legal and are in compliance with the client's policies. ´ As a representative of your company, act ethically and legally. Uphold your company's values and good reputation. Professional Look and Conduct - Answer The public perception of a security officer is not always kept as high as a police officer. To enhance this perception and enable command presence, a professional look and conduct is of the utmost importance. This includes a clean and pressed uniform, good personal hygiene and professional actions. Uniform OCC §1702.130. USE OF CERTAIN TITLES, UNIFORMS, INSIGNIA, OR IDENTIFICATIONS PROHIBITED - Answer ´ (a) A license holder, or an officer, director, partner, manager, or employee of a license holder, may not: ´ (1) use a title, an insignia, or an identification card, wear a uniform, or make a statement with the intent to give an impression that the person is connected with the federal government, a state government, or a political subdivision of a state government ´ (2) use a title, an insignia, or an identification card or wear a uniform containing the designation police." ´ (b) Subsection ´ (a) does not prohibit a commissioned security officer employed by a political subdivision of this state from using a title, insignia, or identification card, wearing a uniform, or making a statement indicating the employment of that individual by the political subdivision.

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