NCCT Certification Exam (General Office Procedures) questions with correct answers

How should a No. 10 envelope be folded? Answer In thirds, with the head of the letter facing upwards (and greeting on the inside) What should follow a salutation in a professional letter? Answer a colon Where does CC go and what does it indicate? Answer It goes underneath the signatory section and indicates a carbon copy has been included as well as the names of the individuals who received the copy When would 'Encl' be used? Answer When there is another document being sent with the cover letter What does 'Re' mean and where is it? Answer It means regarding and is followed by a subject line What letter style is the recognized alignment for most business communication? Answer Full Block Style What is flushed on the left margin of a Full Block Style letter? Answer The sate, salutation, paragraph, and signature block. What five informations must be available on every sample in the laboratory? Answer a full name, a unique identifier, the date of collection, the time of collection, and the collector's identity.