1. Which of the following statements is true of the functions of human resource management?
a. It is a clerical operation in large companies concerned with payroll and employee
records.
b. It refers to a department that looks into the legal ramifications of policies and
procedures that affect only the employees in an organization.
c. It is a function concerned with costs, planning, and the implications of various
strategies for organizations.
d. It refers to a design of formal systems in an organization to manage human talent for
accomplishing organizational goals.
ANSWER: d
2. Binkers, LLC and Toves Inc. have merged, doubling the number of production facilities. To
help decide which facilities to keep open and which should be closed, Bella has been asked
to measure the productivity of the workforces at the facilities. Bella should _____.
a. determine the total cost of people required for each unit of output
b. determine the total cost of people required for an output of 100 units
c. determine the total cost of people required to complete a day’s worth of work
d. determine the total cost of people required to complete a year’s worth of work
ANSWER: a
3. How is unit labor cost computed?
a. By dividing the total cost of workers by the total level of output
b. By dividing the total level of output by the total cost of workers
c. By dividing the average level of output by the average cost of workers
d. By dividing the average cost of workers by their average levels of output
ANSWER: d
4. Big Drop Inc. wants to increase employee productivity by eliminating layers of management
and changing reporting relationships, as well as cutting staff through layoffs and early retirement
buyout programs. This is an example of _____.
a. organizational restructuring
, b. redesigning work
c. aligning human resource activity
d. outsourcing
ANSWER: a
5. _____, a method of increasing employee productivity, involves having fewer employees who
perform multiple job tasks.
a. Organizational restructuring
b. Aligning HR activity
c. Outsourcing
d. Redesigning work
ANSWER: d
6. _____, a method of increasing employee productivity, includes ensuring that staffing, training
and development, performance management, and compensation are not working to offset
productivity.
a. Outsourcing
b. Redesigning work
c. Aligning human resource activity
d. Organizational restructuring
ANSWER: c
7. Which of the following can be a part of the process of restructuring an organization?
a. Layoffs
b. Reshaping jobs because of technology changes
c. Attracting and retaining employees
d. Improving employee benefits
,ANSWER: a
8. Which of the following is a part of the process of redesigning work?
a. Reshaping jobs because of technology changes
b. Revising organizational structures
c. Training, developing, and evaluating employees
d. Outsourcing operations internationally
ANSWER: a
9. Which of the following is a part of the process of aligning human resource activities?
a. Changing workloads and combining jobs
b. Revising organizational structure
c. Using domestic vendors instead of employees
d. Training, developing, and evaluating employees
ANSWER: d
10. Which of the following is a part of the process of outsourcing analyses?
a. Revising organizational structure
b. Using domestic vendors instead of employees
c. Changing workloads and combining jobs
d. Attracting and retaining employees
ANSWER: b
11. Which of the following is true of organizational culture?
a. It increases the diversity of an organization.
b. It decreases the diversity of an organization.
, c. It tells people how to behave in an organization.
d. It does not take a very long time to evolve.
ANSWER: c
12. Which of the following is a part of the human resource function of employee and labor
relations?
a. Human resource policies
b. Health and wellness
c. Human resource effectiveness
d. Affirmative action
ANSWER: a
13. Which of the following is a part of the strategy and planning function of human resource
management?
a. Diversity
b. Human resource retention
c. Job analysis
d. Compensation
ANSWER: b
14. Which of the following is a part of the staffing function of human resource management?
a. Recruiting
b. Training
c. Orientation
d. Career planning
ANSWER: a
a. It is a clerical operation in large companies concerned with payroll and employee
records.
b. It refers to a department that looks into the legal ramifications of policies and
procedures that affect only the employees in an organization.
c. It is a function concerned with costs, planning, and the implications of various
strategies for organizations.
d. It refers to a design of formal systems in an organization to manage human talent for
accomplishing organizational goals.
ANSWER: d
2. Binkers, LLC and Toves Inc. have merged, doubling the number of production facilities. To
help decide which facilities to keep open and which should be closed, Bella has been asked
to measure the productivity of the workforces at the facilities. Bella should _____.
a. determine the total cost of people required for each unit of output
b. determine the total cost of people required for an output of 100 units
c. determine the total cost of people required to complete a day’s worth of work
d. determine the total cost of people required to complete a year’s worth of work
ANSWER: a
3. How is unit labor cost computed?
a. By dividing the total cost of workers by the total level of output
b. By dividing the total level of output by the total cost of workers
c. By dividing the average level of output by the average cost of workers
d. By dividing the average cost of workers by their average levels of output
ANSWER: d
4. Big Drop Inc. wants to increase employee productivity by eliminating layers of management
and changing reporting relationships, as well as cutting staff through layoffs and early retirement
buyout programs. This is an example of _____.
a. organizational restructuring
, b. redesigning work
c. aligning human resource activity
d. outsourcing
ANSWER: a
5. _____, a method of increasing employee productivity, involves having fewer employees who
perform multiple job tasks.
a. Organizational restructuring
b. Aligning HR activity
c. Outsourcing
d. Redesigning work
ANSWER: d
6. _____, a method of increasing employee productivity, includes ensuring that staffing, training
and development, performance management, and compensation are not working to offset
productivity.
a. Outsourcing
b. Redesigning work
c. Aligning human resource activity
d. Organizational restructuring
ANSWER: c
7. Which of the following can be a part of the process of restructuring an organization?
a. Layoffs
b. Reshaping jobs because of technology changes
c. Attracting and retaining employees
d. Improving employee benefits
,ANSWER: a
8. Which of the following is a part of the process of redesigning work?
a. Reshaping jobs because of technology changes
b. Revising organizational structures
c. Training, developing, and evaluating employees
d. Outsourcing operations internationally
ANSWER: a
9. Which of the following is a part of the process of aligning human resource activities?
a. Changing workloads and combining jobs
b. Revising organizational structure
c. Using domestic vendors instead of employees
d. Training, developing, and evaluating employees
ANSWER: d
10. Which of the following is a part of the process of outsourcing analyses?
a. Revising organizational structure
b. Using domestic vendors instead of employees
c. Changing workloads and combining jobs
d. Attracting and retaining employees
ANSWER: b
11. Which of the following is true of organizational culture?
a. It increases the diversity of an organization.
b. It decreases the diversity of an organization.
, c. It tells people how to behave in an organization.
d. It does not take a very long time to evolve.
ANSWER: c
12. Which of the following is a part of the human resource function of employee and labor
relations?
a. Human resource policies
b. Health and wellness
c. Human resource effectiveness
d. Affirmative action
ANSWER: a
13. Which of the following is a part of the strategy and planning function of human resource
management?
a. Diversity
b. Human resource retention
c. Job analysis
d. Compensation
ANSWER: b
14. Which of the following is a part of the staffing function of human resource management?
a. Recruiting
b. Training
c. Orientation
d. Career planning
ANSWER: a
