EMD Test Questions and Answers 100% Correct

Effective quality improvement is: - ANSWER-A continuous process designed to improve human performance through measurement, feedback, and education To recertify as an IAED emergency dispatcher (one disapline), you must verify completion of at least ____ hours of approved CDE during the recertification process - ANSWER-24 The motto of any quality improvement effort should be: - ANSWER-"Let's catch them doing it right!" Individual feedback should always be provided in private. Composite feedback (for the agency and for each shift) should be posted for everyone to see - ANSWER-True Continuing dispatch education should be part of any quality improvement - ANSWER-True List seven protocol components evaluated in case review: - ANSWER-a. case entry b. chief complain selection c. key question d. dispatch life support questions e. diagnostic and instruction tools f. final coding g. customer service