ITIL 4 Foundation 001 - Introduction to IT Service Management
What is ITIL? - Information Technology Infrastructure Library (ITIL) - is a set of best practices and guidance in IT Service Service (ITIL v4 definition) - The means of enabling value co-creation by facilitating outcomes that customers want to achieve without the customer having to ma
Written for
- Institution
- ITIL - IT Infrastructure Library Certified
- Course
- ITIL - IT Infrastructure Library Certified
Document information
- Uploaded on
- July 20, 2023
- Number of pages
- 8
- Written in
- 2022/2023
- Type
- Exam (elaborations)
- Contains
- Questions & answers