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methodisch handelen 1 college

Institution
Hogeschool InHolland (InHolland)
Course
Methodisch Handelen 1








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Institution
Hogeschool InHolland (InHolland)
Study
Mondzorgkunde
Course
Methodisch Handelen 1
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Uploaded on
March 13, 2017
Number of pages
6
Written in
2015/2016
Type
Class notes
Professor(s)
Unknown
Contains
College (methodisch handelen 1)

Subjects

  • methodisch handelen

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College luister- en gesprekvaardigheden
Kennismaking:
Kennismaking kan via:
 face to face
 telefonisch

Nieuwe patiënt:




Doelen van de mondhygiënist bij eerste contact:
 Vertrouwens- en samenwerkingsrelatie opbouwen
 Problemen patiënt verhelderen
 Gegevens inwinnen (anamneses)
 Informatie geven
 Hulp bij menings- en besluitvorming over o.a. behandeling
Hiervoor zijn gesprekstechnieken nodig!
Gesprekstechnieken: luisteren en vragen stellen

Luisteren is:
 de basis voor het aangaan van een relatie
 vanzelfsprekend, maar weten we hoe we luisteren?
Luisteren lijkt passief maar vraagt een actieve houding
 concentratie
 actieve participatie
 discipline
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