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Which of the following is the best method to improve time management skills?
Identify the project requirements and necessary steps to complete it.
A source is considered credible if it is ___________.
unbiased
An employee receives an email from management about the sale of a new
electronic device. Employees cannot advertise the sale until the day before the
event. What should the employee do?
Keep the sale to themselves until the day before the event.
Using all resources to complete assigned tasks as fast as possible and with the
highest output possible. This is an example of _______.
efficiency
While working on an assigned task at your job, you notice a coworker struggling
with their specific task. What should you do?
Assist your coworker.
Which one of the following is an appropriate use of workplace writing?
To advertise your company's product.
What government department provides safety information and assistance to
employers and workers?
Department of Labor
A carpenter most likely uses what tool to do their job?
Hammer
Which of the following is an example of a long-term goal?
purchasing a home
A professional handshake should be two to three pumps, palm to palm, and
__________.
firm
Why is it important to know your audience when making a presentation?
To make a personal connection.
To communicate relatively short and informal business information, which of the
following communication channels would be best?
The practice of ____________ is processing information to make a decision, come
to a conclusion or solve a problem.
critical thinking
There is a disagreement with a coworker. Which of the following is the best way
to initially address the situation and avoid a misunderstanding?
In person and away from others
When writing a resume, it is important to include:
Education
A group of coworkers needs to work on a presentation with a team member from
another office, what is the best solution?
Use a cloud-based service
, Bobby works for a construction company and is in charge of ordering supplies.
He uses a program to keep track of how often he has to order specific materials,
their cost and the vendor. What program should he use to keep track of all this?
spreadsheet
Which of the following is a good example to maintain a password's security?
Change it regularly and use a combination of letters, numbers and characters.
What organization is in charge of setting safety standards in the workplace?
OSHA (Occupational Safety and Health Administration)
A company is about to meet with a customer about making shirts for their sales
team. What should the designer do before meeting the customer to ensure they
get the contract?
Prepare examples of shirts before the meeting
Why do schools and businesses have acceptable use policies?
To protect the network and define rules for digital resources.
Which one of the following demonstrates an active listening skill?
Asking clarifying questions.
Complying with local, state, and federal laws demonstrates _______.
integrity
Which one of the following will hinder a team from collaborating successfully?
Limiting communication on tasks.
An employee works in the Human Resources department. A coworker in the sales
department asks for a spreadsheet that includes employees addresses,
birthdays, and salary information because they don't have access to it. What
should the Human Resources employee do?
Say that the information is confidential and it cannot be shared.
What is an example of a peripheral (external) device for a computer?
Mouse
Which type of software application is used to create text based documents to
print or share with others?
Word-Processor
What is the best way a summer camp can get feedback from campers so the
experience can be improved for next year?
Creating and sending a survey to each camper
When giving a presentation, which one of the following non-verbal cues would
the presenter like to see from the audience?
Eye-contact
Sally works for a company that is contracted to fix, repair, and service computers.
Sally has been dispatched to fix John's email. While working she receives a
personal text, what should Sally do?
Wait until the email issue is fixed
What is the first step in problem solving?
Define the problem
While brainstorming, a team member suggests an unrealistic solution. What
would be the best way to move forward?
Respect their idea and continue to share.