ITIL® 4 Foundation questions with correct answers

Introduction questions - Answer Introduction answers Bloom levels tested in ITIL 4 Foundation exam - Answer - Bloom's level 1 (~77.5% of questions) involves "to remember" - Bloom's level 2 (~22.5% of questions) involves "to understand" Modules that must be completed to attain ITIL Strategic Leader (ITIL SL) - Answer - ITIL Strategist (direct, plan & improve) - ITIL Leader (digital & IT strategy) Modules that must be completed to attain ITIL Managing Professional (ITIL MP) - Answer - ITIL Specialist (create, deliver & support) - ITIL Specialist (drive stakeholder value) - ITIL Specialist (high velocity IT) - ITIL Strategist (direct, plan & improve) Types of questions on the Foundation Exam - Answer - Standard - Missing word - List - What is "not"? ITIL, the most widely accepted approach to IT service management in the world, is developed, managed and operated by the [?] organization. - Answer AXELOS