CPI Latest Update (2022/2023) Already Graded A

CPI Latest Update (2022/2023) Already Graded A Unit 1. Name the 4 levels in the CPI Crisis Development Model Level 1- Anxiety = Supportive Level 2- Defensive = Directive Level 3- Acting out person = CPI Level 4- Tension Reduction = Theraputic Rapport Unit 1. What is Level 1 in the Crisis Development Model? ANXIETY- A noticible change in someones typical behavior Unit 1. What is Level 1 in Crisis Dev. Model Approach to Anxiety? SUPPORTIVE- nonjudgemental, empathetic Unit 1. What is Level 2 of Crisis Dev. Model? DEFENSIVE- Beginning stage of loss of rationality Unit 1. What is Level 2 of Crisis Dev. Model Approach to Defensive? DIRECTIVE- Set Limits, Persuasion, Choices Unit 1. What is Level 3 of Crisis Dev. Model? ACTING OUT PERSON- Total Loss of Rationality Unit 1.What is Level 3 of Crisis Dev. Model Approach Acting Out Person? NON VERBAL PHYSICAL CRISIS INTERVENTION- A set of safe, non-harmful techniques that are to be used as a last resort when their is danger to self or others, disruption to atmosphere Unit 1.What is Level 4 of Crisis Dev. Model? TENSION REDUCTION- decrease in energy Unit 1. What is Level 4 of Crisis Dev. Model Approach TENSION REDUCTION? THERAPUTICE RAPPORT- Re-establish Communication Unit 2: Nonverbal Behavior- What is Proxemics? Areas surrounding the body that is considered an extension of self Unit 2: Nonverbal Behavior- What is Kinesics? Communication, posture/motion. the non verbal message transmitted by motion and posture of the body. Unit 2: Nonverbal Behavior- What are the for Reasons for using CPI Stance? 1. Safety 2. Less Threatening 3. Show honor and respect Unit 3: Paraverbal Communication- What is Paraverbal Communication? How we say what we say Unit 3: Paraverbal Communication- Paraverbal Components (Total Voice Control) Tone- Avoid inflection of negativity Volume- App. for dist. of situation Cadiance- a good rate of rhythm Unit 4:Verbal Escalation Intervention- Identify the components of the CPI Verbal Escalation Continuum? 1. QUESTIONING- info. seeking, challenging (redirect, give rational answers) 2. REFUSAL- non-compliance (Set Limits) 3. RELEASE- venting (Isolate, Let Vent) 4. INTIMIDATION- verbal or nonverbal threats (Take seriously, Get Help) 5. TENSION REDUCTION- restablish commumication (give time and space and return to nromal routines) Unit 4:Verbal Escalation Intervention- What are the Keys to setting Limits in verbal escalation intervention? Limits should be simple, fair, resonable, enforceable Unit 4:Verbal Escalation Intervention- Name some Verbal Intervention Tecniques. 1. Offer Choices 2. Stay in the present 3. Make Client part of the Process Unit 4:Verbal Escalation Intervention- What is Empathic Listening? Active Process to find out what a person is trying to communicate 1. Nonjudgmental 2. Listen Carefully 3. Undivided Attention 4. Allow Silence for Reflection 5. Use Restatement to Clarify Unit 5: Precipitating Factors, Rational Detachment, Integrated Experience- What are Precipitating Factors and how can knowing these factors help?? Internal / External factors on which staff have little or no control over. (homelife, finances, work, health, diet) 1. Be Proactive 2. Help staff not to be a precipitating factor 3. Don't take it personally Unit 5: Precipitating Factors, Rational Detachment, Integrated Experience- What is Rational Detachment? The ability to stay in control and not take acting out personally. (Eat, work out, sleep) Unit 5: Precipitating Factors, Rational Detachment, Integrated Experience- What is Integrated Experience? Knowing that my behavior an attitude can effect my clients attitude and behavior Unit 6: Staff Fear and Anxiety Give examples of productive an unproductive reactions to staff fear and anxiety. UNPRODUCTIVE= Freezing, Inappropriate Actions, Over reacting PRODUCTIVE= Decrease our reaction time, Increase in speed / strength, Increase in sensory acuity Unit 7: CPI Personal Safety Techniques- What is the definition of a SRIKE and how should you react? object or weapon making contact with a target (Block / Move) Unit 7: CPI Personal Safety Techniques- What is the definition of a GRAB and how should you react? attempt to control or destroy a body part (Identify physiological and psychological weak point) Physics and Strength Unit 8: Nonviolent Physical Crisis Intervention and Team Intervention- Control Dymamics (CPI Team Position) 1. Control Arms as Weapons (wrap anchor) 2. Reduce lower body strength by controlling back incline (shoulders below hips) 3. Reduce mobility through close body contact (shift center of gravity) Unit 8: Nonviolent Physical Crisis Intervention and Team Intervention- What does CPI suggest for CPI Team Interventions for a Crisis Response Team? 1. CPI suggest 2- 5 members on your team 2. Characteristics of team members- team player, calm head, patients, non-gossiper, does well under pressure, physically capable How do you assess when to use CPI? Best course of action to maintain the Care, Welfare, Safety and Security of all When do you use restraints? When the danger presented by the acting-out individuals outwieghs the risks of physical intervention. What are the dangers of restraints? PHYSICAL- negative stress, injury, death, asthma PSYCHOLOGICAL- damage relationships, PTSD What can reduce risks? education, being proactive, training, knowing triggers Unit 8: Nonviolent Physical Crisis Intervention and Team Intervention- Team Interventions- Crisis Response Team 1. CPI suggested numbers 2-5 people 2. Characteristics of Members (has rapport, physicallyb able, professional, non-gossipers, self detach What are the benefits of using a Team Versus Solo Intervention? Team is better because 1. safety in numbers 2. leagal issues 3. professionalism How do you determine a team leader? 1. First on the scene 2. Has rapport 3. Is competent, confident What are the team leader duties? 1. ASSES the situation 2. PLAN 3. DIRECT and Cue team 4. COMMUNICATE with acting out individual What are your auxiliary team members duties? 1. CHECK 2. ADDRESS 3. RECOGNIZE 4. ENGAGE Unit 10: Postvention C O P I N G What does C O P I N G stand for? The CPI Coping Model- Control, Orient, Patterns, Investigate, Negotiate, Give What does C stand for in the CPI Coping Model on the client side? CONTROL- the client needs to be in both emotional and physical control What does O stand for in the CPI Coping Model on the client side? ORIENT- orient the basic facts from the clients perspective What does P stand for in the CPI Coping Model on the client side? PATTERNS- looking for behaviors or triggers in the clients behaviors What does I stand for in the CPI Coping Model on the client side? INVESTIGATE- alternatives and or resouces What does N stand for in the CPI Coping Model on the client side? NEGOTIATE-behavior contracts What does G stand for in the CPI Coping Model on the client side? GIVE- encouragement and support What does C stand for in the CPI Coping Model on the STAFF side? CONTROL- the STAFF needs to be in both emotional and physical control What does O stand for in the CPI Coping Model on the STAFF side? ORIENT- orient the basic facts from the STAFF perspective What does P stand for in the CPI Coping Model on the STAFF side? PATTERNS- looking for PATTERNS in staff response What does I stand for in the CPI Coping Model on the STAFF side? INVESTIGATE- changes in staff response, successes and aread for improvement What does N stand for in the CPI Coping Model on the STAFF side? NEGOTIATE-changes What does G stand for in the CPI Coping Model on the STAFF side? GIVE- encouragement and support- CARE, WELFARE SAFETY AND SECURITY Name 2 ways that an individual can act out? 1. PHYSICAL 2. VERBAL Name 3 reasons for using the supportive stance? 1. SAFETY 2. LESS THREATENING 3. SHOW HONOR AND RESPECT What is the vlaue of using a team versus intervening alone? Team is safer, litigation, promote professionalism When should you use Nonviolent Physical Crisis Intervention? 1. Last Resort 2. Danger to Self and Others 3. Disruption to Atmosphere What is the purpose of this course? TO PROMOTE 1. care 2. welfare 3. safety 4. security of the people the we work for and with. What are 3 ways we can take CPI back to orgamization? 1. Teach the program 2. Do periodic Rehearsals and drills / practice 3. Retain every 12 to 15 months Give 2 examples of Due Care 1. No Hoarseplay 2. Don't teach other techniques 3. Be safe What can cause the space to widen in proxemics? Size, Odor, Gender, Hygene What are examples of Kinesics? Pointing, Leaning, Arms Crossed What are interventions for questioning? Give a rational answer, redirect, refocus What are interventions for refusal? Set Limits What are interventions for Release? Isolate and let kids vent What are interventions for intimidation? Take verbal and nonverbal threats seriously and get help What are interventions for Tension Reduction? Time and space until you reestablish communication What are unproductive factors of fear and anxiety? 1. Freezing 2. Inappropriate Actions 3. Overreacting What are productive factors of fear and anxiety? 1. Decrease our reaction time 2. Increase speed and strength 3. Increase sensory acquity What is Anxiety? Change in behavior What is Defensive? Beginning stage of loss of rationality What is acting out person? Total loss of control What is tension reduction? Decrease in energy What is proxemics? Peronal Space What is kinesics? Body Language How do you deal with challenging participants? 1. redirect 2. find out why 3. turn the question back to the class Why do you train through demonstrate, participate, and explain? It is visual, kinestetic, verbal