ExCPT Study Guide Latest 2023 Graded A+

ExCPT Study Guide Latest 2023 Graded A+ Pharmacy Technician Duties 1. Answer phone and handle questions that do not require a pharmacist's expertise or judgement 2. receive written prescriptions or telephoned refill requests 3. Gather information needed to prepare prescriptions 4. Record information needed before prescriptions can be dispensed 5. Enter data into the pharmacy's computer system 6. notify the pharmacist of patient or prescriber questions, as well as medication warnings or interactions 7. Help the pharmacist prepare prescriptions by counting, pouring, labeling, or pricing medications 8. Keep pharmacy supplies stocked 9. place completed prescriptions in the pick up area 10. order and stock medications 11. prepare insurance claims and verify payments 12. help patients find otc meds and stock otc department 13. complete purchase transactions and log them when necessary 14. perform housekeeping duties What a tech cannot do 1. receive oral prescriptions, refill authorizations, or changes to prescriptions 2. consult with prescribers about prescriptions 3. provide confidential patient information to other health professionals or insurance companies 4. checking medications before dispensing them. 5. consult with patients about medication use and other health issues 6. recommending otc medications intake area 1. where patients leave prescriptions. keep clean and uncluttered. Scan rx in a timely manner to prevent delays processing area data entry occurs here. Keep free from distraction. also houses counting equipment. processed rx area completed prescriptions are stored until pick up out window- where patients pick up completed prescriptions. cash register is used. nearby counseling area. other areas administration area, clean room for sterile compounding, otc area, and consultation room Pharmacy Security 1. pharmacy doors should always be closed. Unauthorized persons should not have access 2. Non pharmacy personnel should not be allowed to enter unless designated and approved to work in that area. 3. pharmacy should be locked any time a pharmacist is not on duty. Receiving Staff Responsible for- 1. verify name, address, DOB as well as quantity of orders received 2. shipments must be inspected for damage and observations noted 3. products requiring special care, such as temperature conditions should be given priority 4. shipments should be inspected to ensure they exactly match the details written on the purchase order. 5. invoice should be signed and dated by whoever receives the shipment 6. expiration dates must be checked to ensure that they are compliant with pharmacy standards. 7. Any product on back order should be brought to the ph