Multiple Choice
1. Which of the following statements is true about interactions with patients?
A. Our attitudes are expressed at a conscious level as well as an unconscious level.
B. Our past experiences have little to do with our present therapeutic relationships.
C. Our past experiences shape our attitudes toward our patients, but not our beliefs.
D. Unchallenged assumptions about our patients generally are favorable.
2. Based on common biases in the U.S. healthcare community, which of the following
patients is likely to be at greatest risk for experiencing negative bias?
A. A 10-year-old boy with chickenpox
B. A 28-year-old obese Mexican woman with chest pain
C. A 43-year-old female athlete with a fractured leg
D. A 72-year-old Caucasian man with osteoarthritis of the knee
3. Which of the following questions is considered MOST culturally inclusive to ask when
obtaining a patient’s history?
A. “Do you live with your wife?”
B. “Can your wife help you with bathing?”
C. “Can your husband prepare the meals while you are healing?”
D. “Are you in a relationship?”
4. Which of the following actions would be MOST helpful in changing healthcare biases?
A. Be aware of behaviors in others that might reflect bias.
B. Look for reinforcement of beliefs within a common peer group.
C. Reflect annually on personal attitudes and beliefs about others.
D. Seek out commonalities with those perceived as different.
5. Which of the following statements about nonverbal communication is MOST accurate?
A. It is more difficult to interpret than spoken words.
B. It is used as a primary means of communicating information.
C. It is used to communicate interpersonal attitudes.
D. It makes up about 25% of our communication with patients.
6. Which of the following communication approaches is BEST when communicating with
patients in an adult rehabilitation unit?
A. Ask all patients with whom you are working whether they understand what you
have said.
B. Read the chart before seeing the patient so that you can refer to them by first
name.
C. Ask the patient how they prefer to be addressed.
D. Use correct medical terminology with your patients to explain therapeutic
interventions.
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