NAB NHA Exam- Human Resources 2023 Questions and Answers with complete solution

purpose of human resources - CORRECT ANS to provide quality resident care with efficiency and economy. MUST:||1. Employ qualified person for each position.|2. Create a POSITIVE WORK ENVIRONMENT What are the three factors that promote positive work environment between staff and management: - CORRECT ANS a. POLICIES and PROCEDURES- clear guidelines for employees to work by. |b. SOCIAL ENVIRONMENT - people like to wrk with others (few hermits) i like the I work with: pleasant, congenial, cooperative |c. WORK ITSELF- interesting, challenging, satisfying, fulfilling - i like what i do. | EEOC - CORRECT ANS Equal Employment Opportunity Commission OSHA - CORRECT ANS Occupational Safety and Health Administration INS - CORRECT ANS Immigration and Naturalization Service Policies, Procedures, and Rules (PPR's) - CORRECT ANS 1. FIRST STEP in human resource management|2. PURPOSE: provide information on what management expects of employees and what employees expect from management|3. DEFINITIONS| policies - flexible| rules - inflexible|4. EMPLOYEES HANDBOOK - simply written PPR's on personnel management. Copy for each emplyee. staffing requirements for DON - CORRECT ANS Must be an a registered nurse. May serve as charge nurse only when 60 or fewer residents. Must have a RN 8 consecutive hours a day/ 7 days per week unless have a waiver. staffing requirements for charge nurse - CORRECT ANS licensed nurse on each tour of duty unless have a waiver (waivers for medicare facility granted by CMS; for medicaid, by state) staffing requirements for CNAs - CORRECT ANS each state must maintain a registry which includes name, address, SS #, DOB, record of training and competency evaluation completed, (name and date of program), documentation of any act of neglect, abuse, or misappropriation property. policies/procedures for CNA requirements - CORRECT ANS 1. NURSING home must verify that CNA is registered and is in good standing before hiring|2. RE-registration every 2 years|3. DISCIPLINE. if CNA is reported to have committed any violations of concerning abuse, neglect, or misappropriation of property, the administrator must:| - insure that it cannot happen again until the case is completed. 30 days.| - report incident to the state Medicaid complaints office.| - do a full investigation and document.|4. NEVER hire a CNA found guilty of one of these three violations.|5.NURSING hours /resident days - set by state, approved by CMS staffing requirements for Social Worker| - CORRECT ANS More than 120 bed facility, SW must have at least bachelors degree in social work orin human services field (sociology, special ed., rehab, counseling, psychology, etc.) PLUS 1 year supervised SW experience working with individuals in health care facility.| 120 beds or less; state sets requirement. Resident Activity Director (RAD): Therapeutic Recreation Specialist - CORRECT ANS preferred: licensed or registered, if applicable, or eligible for certification as a TRSor an activities professional by a recognized accrediting body; or is a OT or OTA; or in a social or