UNITED HEALTHCARE certification exam 2023 with 100% correct answers

The value proposition for the AARP brand is seen in what kinds of benefits for the members? (Select 3) Quality of products offered. Efforts to improve the lives of members. Security and reputation of the AARP name. Which of the following must you ensure a consumer who is making a plan change understands? (Select 2) I must make sure the consumer understands the benefits, costs, and limitations of the new plan I must make sure the consumer understands what they are giving up by enrolling in the new plan I'm recommending Which of the following consumers are eligible for Medicare if other eligibility requirements are met? Consumers age 65 or older, consumers under 65 years of age with certain disabilities for more than 24 months and consumers of all ages with ESRD or ALS Which of the following best describes a "like" plan change? When a consumer enrolls in a plan that is of the same type as their current plan, such as any medicare advantage plan to any other medicare advantage plan which of the following is not true about UnitedHealth Care Medicare plans carrying the AARP name? AARP endorses UnitedHealth Care MA, PDP, and Medicare supplement plans AARP expects agents offering AARP-branded products to demonstrate 5 key behaviors when interacting with customers. AARP wants customers we work with to feel their relationship with AARP is _________________ Effortless and inspiring Which of the following are part of being straightforward when servicing a customer? Communicating clearly to alleviate any confusion Being upfront about what information means providing the right information Do consumers have to be an AARP member to enroll in an AARP-branded plan with UnitedHealth Care? yes, if the consumer is enrolling in a medicare supplement plan How many status levels are in the Authorized to offer program? 2 which of the following statements about AARP are true? (select 2) The AARP motto is to serve, not be served AARP advocates for the 50+ population in congress for legislation to lower medical costs