BCOM Exam 1Questions with complete solutions 2023

BCOM Exam 1Questions with complete solutions 2023An organization's communication needs vary based on - nature of the business - its size and complexity - its structure heuristics (approach to problem solving that can not guarantee a perfect outcome) prevents people from having to reinvent the wheel every time there is a problem. Different attitudes and perceptions in different regions across the world require employees to develop cross-country competency People in the workplace must have cultural dexterity to communicate successfully with - gender diversity - age spans - ethnic diversity The 3 particular contexts - personal - internal operational -external operational Final step in the communication process replying to the message What questions should you ask to identify your communication goals - who is the audience - how could the larger context affect the communication - what are the audiences particular contexts internal-operational communication can include - employees sharing ideas in meetings - high-levels talking about company objectives - describing how to use a machine 3 particular contexts - personal context - organizational - professional What questions should be asked when deciding how to deliver a message - should multiple messages be joined - how should it be timed - how could it be best received by the audience People graduating and entering the workforce have more trouble... seeing the big picture the formal communication network w/in a company includes what kind of movement upward, downward, lateral, etc. Heuristics thinking tools Stable forms of communication w/in an organization are genres Someone who has difficulty capturing thoughts that aren't verbalized may utilize what tools in word speech recognition tools Desktop publishing programs allow what... visuals and text to be precisely formatted To find synonyms you use what feature in word... Thesaurus feature short and well organized emails that have a conversational tone are... Informal emails Dreamweaver, Weebly, and Kompozer are used primarily for... online publication Contrast means using visual elements to... make information more legible What is included with the senders name in the from heading of a memo their initials