PROJ 410 Week 8 Final Exam - Download Paper To Score An A

1. (TCO 1 & 4) What would facilitate a business process outsourcing transition quickly and maintain some consistency in the organization? 2. (TCO 4) Under this pricing, the buyer pays the seller's ac tual costs and a fixed fee determined as a percentage of the estimated project costs. 3. (TCO 7) Which step(s) should a buyer take to evaluate the seller's proposal? 4. (TCO 5) Negotiations in a BPO agare largely determined by which factor? 5. (TCO 6) Employee morale and expectations, buyer's precedent, service level desired by the buyer, and the efficient delivery of services by the seller are all . 6. (TCO 3) Which is not a key co in the project procurement management process? 7. (TCO 6) What are some steps to take when communicating with employees that outsourcing will take place in the company? 8. (TCO 2 & 6) What typically gets outsourced and what would be the benefits to outsourcing the items listed? Please list and discuss six reasons. 9. (TCO 9) What happens after a renegotiation? Why does this happen? 10. (TCO 8 & 9) What is benchmarking? Give two examples with which you are familiar, and tell why benchmarking is useful in outsourcing. Page 2 1. (TCO 8) What is a performance standard and how is this agreed upon? Recommend the components that would need to and why. 2. (TCO 5) What laws consult before, during, and after a BPO? Describe two of the laws and how you would to executives. 3. (TCO 5 & 7) List and describe five components of a BPO. Then summarize why each of the items that you chose are important to the BPO process. 4. (TCO 5) Negotiations in a BPO agreement are largely determined by which factor? 5. (TCO 8 & 10) What is early termination? Give an example a team that the verbiage to accomplish this needs to be included in the BPO agreement. 6. (TCO 5 & 6) What are some considerations when a company employees to the outsourcer? Anticipate issues that will be brought up by the