ASU COM 259 Chapter 2 Lecture Notes

COM 259 Chapter 2 Lecture Notes provide a comprehensive overview of the Business Communication Process. The lecture covers various topics, including the Elements of Effective Communication, which explore the key components necessary for successful communication in a business context. The Communication Process Model is discussed, highlighting the steps involved in encoding, transmission, decoding, and feedback. Barriers to Communication are explored, along with strategies to overcome them. Communication Channels and Mediums are examined, emphasizing the different methods available for effective communication. Formal and Informal Communication are discussed, along with the importance of adapting communication styles. Effective Listening and Feedback techniques are addressed, emphasizing their role in successful communication. Communication Etiquette and Professionalism are explored, along with best practices for maintaining professionalism in business interactions. Finally, Communication Technology and Tools are examined, emphasizing their impact on modern business communication practices.