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Test Bank for Operations Management.

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perations Management, 11e (Krajewski et al.) Chapter 1: Using Operations to Create Value 1.1 Role of Operations in an Organization 1) Operations management refers to the direction and control of inputs that transform processes into products and services. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 2) As a functional area of a business, Operations translates materials and services into outputs. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations management, inputs, process, transformation Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 3) The three main line functions of any business include Operations, Finance and Marketing. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: operations, finance, marketing Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge 4) Support functions in an organization include Accounting, Human Resources and Engineering. Answer: TRUE Reference: Role of Operations in an Organization Difficulty: Easy Keywords: accounting, human resources, engineering Learning Outcome: Discuss operations and operations management as a competitive advantage for the organization. AACSB: Application of Knowledge

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