MSSC SAFETY ASSESSMENT question & answers 2023

MSSC SAFETY ASSESSMENT question & answers 20231. An_________ customer is a person or organization that receives services or products in exchange for compensation. a) Internal b) External c) In-house d) Departmental - correct answer External 2. Improving external customer satisfaction is the main objective of __________. a) Customer service department. b) Retired employees c) Maintenance departments d) HR departments. - correct answer customer service 3. Vendors could be considered what type of customer? a) Main b) Substantial c) Internal d) External - correct answer external 4. Customer satisfaction should always be the first objective considered when developing _________. a) Vendors b) New or improved products c) Teamwork d) Training matrix - correct answer new or improved products