Epic Test Questions And Answers
Which record stores information about the person responsible for the balance on charges? - Answer- Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and ____________ listed on the subscriber's insurance card. - Answer- plan;ID
True or False: A patient can have more than one guarantor account. - Answer- True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - Answer- A,B,C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? - Answer- Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first available time slot for the physician - Answer- True
You are updating a patient's registration information. That patient hands you her new insurance card. You look for the insurance in the system but can't find it. What should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - Answer- C
Which of the following payment types can be partially refunded using the POS Refund module?
A)Check
B)Credit Card
C)Cash - Answer- Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last week's visit. - Answer- False
True or False: It is possible to refund payments collected at the front desk the same day
they are collected. - Answer- True What is the purpose of counting the number of bills and recording the check and their amounts? - Answer- Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money posted in the system? - Answer- Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A
Can enter charges that will post in Professional Billing A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A,B
Can enter charges that will post in Hospital Billing
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- B
Can enter a price override
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A,B
True or False: Each Charge entry batch contains only one charge entry session - Answer- False
True or False: Each Charge entry batch only contains information for one patient's charges - Answer- False
True or False: One charge ticket is the equivalent of one charge entry session - Answer-
True
Name two ways of entering a diagnosis code in the code field on the Charge Entry form.
- Answer- Code or Description
On the procedure line, what purpose does the Diagnosis field serve? - Answer- Associates the charges with the appropriate diagnosis
Which record stores information about the person responsible for the balance on charges? - Answer- Guarantor
When creating a coverage record in the system, you must choose the correct ____________ and ____________ listed on the subscriber's insurance card. - Answer- plan;ID
True or False: A patient can have more than one guarantor account. - Answer- True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - Answer- A,B,C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? - Answer- Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the first available time slot for the physician - Answer- True
You are updating a patient's registration information. That patient hands you her new insurance card. You look for the insurance in the system but can't find it. What should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - Answer- C
Which of the following payment types can be partially refunded using the POS Refund module?
A)Check
B)Credit Card
C)Cash - Answer- Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last week's visit. - Answer- False
True or False: It is possible to refund payments collected at the front desk the same day
they are collected. - Answer- True What is the purpose of counting the number of bills and recording the check and their amounts? - Answer- Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the money posted in the system? - Answer- Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A
Can enter charges that will post in Professional Billing A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A,B
Can enter charges that will post in Hospital Billing
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- B
Can enter a price override
A)Charge Router Charge Entry
B)PB Charge Entry - Answer- A,B
True or False: Each Charge entry batch contains only one charge entry session - Answer- False
True or False: Each Charge entry batch only contains information for one patient's charges - Answer- False
True or False: One charge ticket is the equivalent of one charge entry session - Answer-
True
Name two ways of entering a diagnosis code in the code field on the Charge Entry form.
- Answer- Code or Description
On the procedure line, what purpose does the Diagnosis field serve? - Answer- Associates the charges with the appropriate diagnosis
