Communication Skills (With errorless answers)

True or False People communicated with words, drawings, pictures, and behavior correct answersTrue True or False The receiver and sender do not switch roles as they communicated correct answersFalse True or False Speaking and writing are two examples of verbal communication correct answersTrue True or False How a person's voice sounds and the words he chooses are not important during communication correct answersFalse True or False Nonverbal communication includes posture and facial expressions correct answersTrue True or False Making positive changes in body language will improve communication correct answersTrue True or False A nursing assistant can be helpful by finishing a resident's sentences to show that she understands what he is telling her correct answersFalse True or False The NA should use mostly facts when communication with the care team correct answersTrue Positive or Negative Smiling correct answersPositive Positive or Negative Crossing arms in front of the body correct answersNegative Positive or Negative Looking away while someone is talking correct answersNegative Positive or Negative Leaning forward in a chair correct answersPositive Positive or Negative Pointing at someone while speaking correct answersNegative Positive or Negative Rolling eyes correct answersNegative Positive or Negative Putting a hand over a resident's hand correct answersPositive Positive or Negative Tapping a foot correct answersNegative Positive or Negative Nodding while a person is speaking correct answersPositive Which of the following is true of cultures? A) There are only a few cultures in the world B) The use of touch is the same for all cultures C) A culture is a set of learned beliefs, values, and behaviors D)The use of eye contact is the same for all cultures correct answersC If a resident seems to be sensitive to eye contact and/or touch a NA should A) Make eye contact and touch him as much as possible so the the resident is able to get use to it B) Respect his wishes and limit eye contact and touch as much as possible