WGU C215 Exam With Complete Solution

ABC Classification - Answer a method for determining level of control and frequency of review of inventory items Acceptable Quality Level (AQL) - Answer The small percentage of defects that consumers are willing to accept. Acceptable Sampling - Answer The process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results Action Bucket - Answer The current time period Action Notices - Answer Output from an MRP system that identifies the need for an action to be taken. Activity-on-node - Answer network diagramming notation that places activities in the nodes and arrows to signify precedence relationships Advertising Revenue Model - Answer Provides users with information on services and products and provides an opportunity for suppliers to advertise. Affiliate Revenue Model - Answer companies receive a referral fee for directing business to an affiliate Aggregate Plan - Answer Includes the budgeted levels of finished products, inventory, backlogs, workforce size, and aggregate production rate needed to support the marketing plan. ALDEP - Answer Computer software packages for design process layouts Allowance Factor - Answer the amount of time the analyst allows for personal time, fatigue, and unavoidable delays Alternative Workplace - Answer brings work to the worker rather than the worker to the workplace Anticipation Inventory - Answer inventory built in anticipation of future demand Application Service Provider (ASP) - Answer sets up and runs ERP systems Appraisal Costs - Answer Costs incurred in the process of uncovering defects Assemble-to-order Strategy - Answer produces standard components that can be combined to customer specifications Assignable causes of variation - Answer Causes that can be identified and eliminated. Attributes - Answer A product characteristic that has discrete value and can be counted Automated order entry system - Answer A method using telephone models to send digital orders to suppliers Automation - Answer Using machinery to perform work without human operators Average number of jobs in the system - Answer measures work-in-process inventory Average outgoing quality (AOQ) - Answer The expected proportion of defective items that will be passed to the customer under the sampling plan. Back orders - Answer unfilled customer orders Back-order - Answer Delaying delivery to the customer until the item becomes available. Backward integration - Answer Owning or controlling sources of raw materials and components. backward scheduling - Answer scheduling method that determines when the job must be started to be done on the due date Balance Delay - Answer The amount by which the line efficiency falls short of 100 percent. Batch processes - Answer A type of process used to produce a small quantity of products in groups or batches based on customer orders or specifications. Behavioral Feasibility - Answer degree to which the job is intrinsically satisfying to the employee Beliefs that help define JIT Philosophy - Answer Broad view operations, simplicity, continuous improvements, visibility, and flexibility Benchmarking - Answer The process of studying the practices of companies considered 'best-in-class' and comparing your company's performance against theirs. Best operating level - Answer The volume of output that results in the lowest average unit cost. beta probability distribution - Answer typically represents project activities Bill of Material (BOM) - Answer lists all the subassemblies, component parts, and raw materials that go into an end item and shows the usage quantity of each required Block Plan - Answer schematic showing the placement of resources in a facility Bottleneck - Answer Longest Task in the process Bottom-round management - Answer Consensus management by committees or teams break-even analysis - Answer technique used to compute the amount of goods that must be sold just to cover costs Broad view of JIT - Answer a philosophy that encompasses the entire organization Broad view of the organization - Answer Tasks and procedures are important only if they meet the company's overall goals. bullwhip effect - Answer inaccurate or distorted demand information created in the supply chain Business-to-business e-commerce - Answer businesses selling to and buying from other businesses Business-to-consumer e-commerce - Answer on-line businesses sell to individual consumers C-charts - Answer A control chart used to monitor the number of defects per unit Capacity - Answer The maximum output rate that can be achieved by a facility capacity cushion - Answer Additional capacity added to regular capacity requirements to provide greater flexibility. Capacity Planning - Answer the process of establishing the output rate that can be achieved by a facility Capacity Requirements Planning (CRP) - Answer determines the labor and machine resources needed to fill the open and planned orders generated by the MRP Capacity Utilization - Answer Percentage measure of how well available capacity is being used. Capacity-based Options - Answer A group of options that allow the firm to change its current operating capacity. Capacity-constrained Resources - Answer Bottleneck caused by ineffective usage Capital Costs - Answer the higher of the cost of capital or the opportunity cost for the company Cause-and-effect diagram - Answer A chart that identifies potential causes of particular quality problems. Cell Manufacturing - Answer placement of dissimilar machines and equipment together to produce a family of products with similar processing requirements Chase Aggregate Plan - Answer a planning approach that varies production to meet demand each period Checklist - Answer A list of common defects and the number of observed occurrences of these defects. Closed-loop MRP - Answer An MRP system that includes production planning, master production scheduling, and capacity requirements planning Common - Answer Random causes that cannot be identified Components - Answer Raw materials, purchased items, or sub assemblies that are part of a larger assembly computer-aided design (CAD) - Answer A system that uses computer graphics to design new products. computer-integrated manufacturing (CIM) - Answer A term used to describe the integration of product design, process planning, and manufacturing using an integrated computer system. Concurrent Engineering - Answer An approach that brings together multifunction teams in the early phase of product design in order to simultaneously design the product and the process. Conformance to specifications - Answer How well a product or service meets the targets and tolerances determined by its designers. Consumer's Risk - Answer The chance of accepting a lot that contains a greater number of defects than the LTPD limit Continuous Improvement - Answer A philosophy of never-ending improvement Continuous Processes - Answer A type of process that operates continually to produce a high volume of a fully standardized product. Continuous Review System - Answer updates inventory balances after each inventory transaction Control Chart - Answer A graph that shows whether a sample of data falls within the common or normal range of variation. Control Charts - Answer Charts used to evaluate whether a process is operating within set expectations CRAFT - Answer Computer software packages for design process layouts Crashing - Answer reducing the completion time of the project Critical Chain Approach - Answer focus on the final due date that is based on the theory of constraints Critical Path - Answer the longest sequential path through the network diagram Critical Path Method (CPM) - Answer Network planning technique, with deterministic times, used to determine a project's planned completion date and identify the project's critical path. Crossdocking - Answer Eliminates the storage and order-picking functions of a distribution warehouse. Customer Service - Answer the ability to satisfy customer requirements Customer-defined quality - Answer an integrated effort designed to improve quality performance at every level of the organization Cycle counting - Answer prespecified items are counted daily Cycle time - Answer the maximum amount of time a product is allowed to spend at each workstation Decision Tree - Answer Modeling tool used to evaluate independent decisions that must be made in sequence. Demand-based options - Answer A group of options that respond to demand fluctuations through the use of inventory or back orders, or by shifting the demand pattern. Deeming Prize - Answer A japanese award given to companies to recognize efforts in quality improvement Dependent Demand - Answer demand for component parts is based on the number of end items being produced descriptive statistics - Answer Statistics used to describe quality characteristics and relationships Design capacity - Answer The maximum output rate that can be achieved by a facility under ideal conditions. Design for manufacture (DFM) - Answer A series of guidelines to follow in order to produce a product easily and profitably. Deterministic - Answer Assumption that the activity duration is known with certainty diseconomies of scale - Answer A condition in which the cost of each additional unit made increases. Distribution Inventory - Answer finished goods in the distribution system Distribution Management - Answer responsible for movement of material from the manufacturer to the customer Distribution Warehouse - Answer Used for short term storage, consolidation, and product mixing. Distribution Crossdocking - Answer The receiving and consolidating of inbound products from different vendors into a multi-SKU pallet Due Date - Answer time when the job is supposed to be finished Duration of the change - Answer the expected length of time the different capacity level is needed E-commerce - Answer Using the internet to carry out business transactions E-distributors - Answer Independently owned net marketplaces having catalogs representing thousands of suppliers and designed for spot purchases. E-purchasing - Answer Companies that connect on-line MRO suppliers to businesses that pay fees to join the market, usually for long-term contractual purchasing. Early Supplier Involvement (ESI) - Answer Involvement of critical suppliers in new product design. Economic Feasibility - Answer The cost of the job should be less than the value it adds Economic order quantity model (EOQ) - Answer An optimizing method used for determining order quantity and reorder points. Economic Production Quantity (EPQ) - Answer A model that allows for incremental product delivery economies of scale - Answer A condition in which the average cost of a unit produced is reduced as the amount of output is increased Effective Capacity - Answer the maximum output rate that can be sustained under normal conditions. Is a permanent measure used to achieve design capacity. Is lower than design capacity. Efficiency - Answer Ratio of actual output to standard output Electronic Data Interchange (EDI) - Answer a form of computer-to-computer communications that enables sharing business documents electronic request for quote (eRFQs) - Answer An electronic request for a quote on goods and services. Electronic storefronts - Answer on-line catalogs of products made available to the general public by a single supplier Elemental Time Database - Answer Establish standards based on previously completed time studies, stored in an organization's database End Item - Answer A product sold as a completed item or repair part. Engineering Plan - Answer Identifies new products or modifications to existing products that are needed to support the marketing plan. Enterprise Resource Planning (ERP) - Answer An information system designed to integrate internal and external members of the supply chain Exchanges - Answer A marketplace that focuses on spot requirements of large firms in a single industry.